3 ms·

Do we know what the guy that called Apple actually said? Just imagine if I called Google and told them I had a lost Nexus One.

• joezydeco 17y ago
  Exactly. Apple tech support isn't a lost and found. They have no training or directive to reunite lost phones with their owners.
  • nailer 17y ago
    Sure, but staff in any part of the company should have initiative and do the right thing whether in their job description or not.