3 ms·

Given that the people he spoke to wouldn't even be aware of the existence of the lost prototype, I don't think you could call that an honest attempt to return t

by zweben 16y ago

Given that the people he spoke to wouldn't even be aware of the existence of the lost prototype, I don't think you could call that an honest attempt to return the phone at all. Even sending an email to sjobs@apple.com would've been more likely to get the phone back to Apple.

nailer 16y ago
You're right, sjobs@ would have been better, but whoever received the call at Apple and didn't route it to the right people (or whoever ignored it for a week) seriously let the company down.
- epochwolf 16y ago
  Do we know what the guy that called Apple actually said? Just imagine if I called Google and told them I had a lost Nexus One.
  - joezydeco 16y ago
    Exactly. Apple tech support isn't a lost and found. They have no training or directive to reunite lost phones with their owners.
    - nailer 16y ago
      Sure, but staff in any part of the company should have initiative and do the right thing whether in their job description or not.