This tool is mind-blowingly effective a warding off the sort of concerns that you raise, of a tool not capturing and reflecting users' many complex viewpoints:

This tool is mind-blowingly effective a warding off the sort of concerns that you raise, of a tool not capturing and reflecting users' many complex viewpoints: https://blog.pol.is/pol-is-in-taiwan-da7570d372b5#.1pbjuwoqa https://blog.pol.is/pol-is-in-taiwan-da7570d372b5#.1pbjuwoqa It's mainly geared toward single-issue consultations and discussions, but definitely worth understanding. I know some folks who facilitate municipal consultations in one of the largest Canadian cities, a job for which helping often divided participants to arrive at meaningful consensus is high-priority. Their comment after the demo was "My mind is honestly reeling right now. Never in my life did I think any part of my job could be automated and democratized, because what I do is synthesize fuzzy participant feelings in a very unscalable way. But this tool just might automate away some of what we do."