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Yes, they keep doing it, and if you pay close attention to Tesla, you’re aware of it. You’re also aware of rumors of AP2 coming. If you don’t follow Tesla news,
by vsl 10y ago
Yes, they keep doing it, and if you pay close attention to Tesla, you’re aware of it. You’re also aware of rumors of AP2 coming. If you don’t follow Tesla news, you’re in for a surprise.
Regardless, I think it’s a fair critique: buyer’s remorse is a real thing with Tesla. It’s one thing to buy a $3000 computer from Apple and have it replaced with a much better one the next week, it’s another to buy a $100K car and have a major improvement two weeks later.
- kakarot 10y agoAt the end of the day however, it is not Tesla's responsibility nor in their best interest to educate their customers to make intelligent purchasing decisions. If you want change in this regard, it's not going to come from Tesla.
- lmm 10y agoWell if BMW communicate upcoming changes much better than Tesla do, maybe I'll buy BMW instead. Shrug.
- lallysingh 10y agoIt can lead to buyer hesitance, which is a problem. Why buy now when the car can suddenly become better? Without any understanding of when it would get better, or how much, the fear of the regret can be substantial.
- saiya-jin 10y agodepends what kind of brand they are trying to develop. with cars many people are still traditionalists and stick to what they were happy with.
- deleted 10y ago[deleted]
- mtgx 10y agoIt doesn't help that Tesla tends to have long delays for cars. For instance, let's say I pre-ordered a Model 3 now. But I won't get it the first half of 2019. And then a month later, Tesla announces Model 3 with Autopilot 2.5 hardware or whatever, holographic HUD, and so on. And that new car will ship within 2 months. Then I'd feel pretty screwed by Tesla...
- 086421357909764 10y agoIf they announced upgrades and that the new car was shipping in 2 months you would be at whatever current build was being deliver (sans any cosmetic changes they may request your input on). If the manufacturing lines are updated to add features as a baseline after you order but before your build, you will get whatever they are.
- greglindahl 10y agoYou don't understand the Tesla order process. People waiting in line for Model 3 have not picked the exact details of their cars -- they do that right before the car is produced. If new stuff is announced, it's immediately available. So the only people who are pissed are those whose cars are in the assembly line. In short, the delay between reservation and receiving the car is not an issue.
- misterhtmlcss 10y agoEveryone discounts before they launch a new product. You don't need to follow Tesla to know a new product is eminent when you walk into a show room and they knock $10k of the price because you look pretty or walk nicely. Big deals and big discounts with serious need are always informative to the buyer. Plus people but cars when then want cars, some will always lament they could have waited a bit, but most I expect will be happy to own a Tesla that was (and is) amazing just a few days ago.
- erezyehuda 10y agoI don't think making an good buying decision should need to take subliminal cues into account, like someone predicting a storm by a sudden shift in wind behavior, and forcing your customer base into this buying paradigm is a huge risk for resentment and product dissatisfaction.
- totalZero 10y agoCar manufacturers generally telegraph their intentions for introducing new technologies in advance of actually unveiling the new models. People who buy a new 2016 Honda Accord generally can find out exactly what's going to be in the 2017 model just by googling around a little. Not the case with Tesla.