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> no notice from BMW, the sales guy, or the press Tesla has done this for a long while. Newer larger battery pack options, newer interior and tech package opti

> no notice from BMW, the sales guy, or the press Tesla has done this for a long while. Newer larger battery pack options, newer interior and tech package options, and completely new performance and configuration options (insane, dual motor, and autopilot 1.0 all hit at once) While there wern't announcements ahead of time what was coming, there were often advance notice that there was an announcement coming, and even when there wasn't - there was a big period of quiet from Tesla leading up to it. For Autopilot 2.0 everyone knew it was coming for at least the Model 3 launch (Elon said as much at the Model 3 announcement), they just brought it forward. It is really no different to what happens to customers for a bunch of other tech companies. Canon sure doesn't tell anyone when their new models are coming out - you know it'll probably happen at a major trade show, but only if you're someone that follows that kind of thing. The average customer at their camera shop isn't going to have the sales guy say "Hey, wait a week and we'll have the next version available."

forgetsusername 10y ago
Canon sure doesn't tell anyone when their new models are coming out Big difference between buying a camera and buying a car.
- will_hughes 10y ago
  Depends entirely on perspective - for a student just getting into photography, buying a DSLR from Canon is pretty evenful and a significant portion of their income/savings. For a young professional, buying a $35k car is probably just as eventful and significant to their savings/expenditure.
vsl 10y ago
Yes, they keep doing it, and if you pay close attention to Tesla, you’re aware of it. You’re also aware of rumors of AP2 coming. If you don’t follow Tesla news, you’re in for a surprise. Regardless, I think it’s a fair critique: buyer’s remorse is a real thing with Tesla. It’s one thing to buy a $3000 computer from Apple and have it replaced with a much better one the next week, it’s another to buy a $100K car and have a major improvement two weeks later.
- kakarot 10y ago
  At the end of the day however, it is not Tesla's responsibility nor in their best interest to educate their customers to make intelligent purchasing decisions. If you want change in this regard, it's not going to come from Tesla.
  - lmm 10y ago
    Well if BMW communicate upcoming changes much better than Tesla do, maybe I'll buy BMW instead. Shrug.
  - lallysingh 10y ago
    It can lead to buyer hesitance, which is a problem. Why buy now when the car can suddenly become better? Without any understanding of when it would get better, or how much, the fear of the regret can be substantial.
  - saiya-jin 10y ago
    depends what kind of brand they are trying to develop. with cars many people are still traditionalists and stick to what they were happy with.
- deleted 10y ago
  [deleted]
- mtgx 10y ago
  It doesn't help that Tesla tends to have long delays for cars. For instance, let's say I pre-ordered a Model 3 now. But I won't get it the first half of 2019. And then a month later, Tesla announces Model 3 with Autopilot 2.5 hardware or whatever, holographic HUD, and so on. And that new car will ship within 2 months. Then I'd feel pretty screwed by Tesla...
  - 086421357909764 10y ago
    If they announced upgrades and that the new car was shipping in 2 months you would be at whatever current build was being deliver (sans any cosmetic changes they may request your input on). If the manufacturing lines are updated to add features as a baseline after you order but before your build, you will get whatever they are.

forgetsusername 10y ago

Canon sure doesn't tell anyone when their new models are coming out Big difference between buying a camera and buying a car.

will_hughes 10y ago
Depends entirely on perspective - for a student just getting into photography, buying a DSLR from Canon is pretty evenful and a significant portion of their income/savings. For a young professional, buying a $35k car is probably just as eventful and significant to their savings/expenditure.

vsl 10y ago

Yes, they keep doing it, and if you pay close attention to Tesla, you’re aware of it. You’re also aware of rumors of AP2 coming. If you don’t follow Tesla news, you’re in for a surprise. Regardless, I think it’s a fair critique: buyer’s remorse is a real thing with Tesla. It’s one thing to buy a $3000 computer from Apple and have it replaced with a much better one the next week, it’s another to buy a $100K car and have a major improvement two weeks later.

kakarot 10y ago
At the end of the day however, it is not Tesla's responsibility nor in their best interest to educate their customers to make intelligent purchasing decisions. If you want change in this regard, it's not going to come from Tesla.
- lmm 10y ago
  Well if BMW communicate upcoming changes much better than Tesla do, maybe I'll buy BMW instead. Shrug.
- lallysingh 10y ago
  It can lead to buyer hesitance, which is a problem. Why buy now when the car can suddenly become better? Without any understanding of when it would get better, or how much, the fear of the regret can be substantial.
- saiya-jin 10y ago
  depends what kind of brand they are trying to develop. with cars many people are still traditionalists and stick to what they were happy with.
deleted 10y ago
[deleted]
mtgx 10y ago
It doesn't help that Tesla tends to have long delays for cars. For instance, let's say I pre-ordered a Model 3 now. But I won't get it the first half of 2019. And then a month later, Tesla announces Model 3 with Autopilot 2.5 hardware or whatever, holographic HUD, and so on. And that new car will ship within 2 months. Then I'd feel pretty screwed by Tesla...
- 086421357909764 10y ago
  If they announced upgrades and that the new car was shipping in 2 months you would be at whatever current build was being deliver (sans any cosmetic changes they may request your input on). If the manufacturing lines are updated to add features as a baseline after you order but before your build, you will get whatever they are.