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I used to hate JIRA. At the present work, it surprises me that I quite like it. I have thought about this (is my algorithm for liking/hating stuff deficient?),
by berntb 10y ago
I used to hate JIRA. At the present work, it surprises me that I quite like it.
I have thought about this (is my algorithm for liking/hating stuff deficient?), but am not certain if it is because I use a later version of JIRA, or if it is me. Am I less sensitive to bad web UIs?
It is easy to communicate with users and other developers. It keeps the discussion on the tasks in a nice place. It is easy to add queries to other people to call them in to touch a task.
My main theory is that the use case is different; I have more to do with users for the present tasks and the more complex features are less overkill. And I see less of the horrors (more experienced admins).
(Jokes about that this just shows my mental deterioration with advanced age will not be appreciated. :-) )
- rblatz 10y agoI've heard that Jira is such a Swiss Army knife that your experience with it is extremely influenced by how it is configured. If it was poorly thought out and configured then you will hate it.
- swsieber 10y agoI'd say that's probably a fair assessment. I'd also wager that on-premise vs. cloud hosted (given that two of the points of the original story talked about speed). Though you could group that into configuration.
- berntb 10y agoOK, I'll buy that... it is not me, it is the administrator(s).
- acdha 10y agoThat's my take as well: the good/bad thing about systems like Jira is that they're so customizable and will thus increasingly mirror your underlying organizational culture. In a well-run organization that's great but people who work somewhere which is struggling might actually find an odd advantage to something like GitHub Issues in the sense that the lack of customization prevents the otherwise inevitable accretion of complexity.
- marcosdumay 10y ago> your experience with it is extremely influenced by how it is configured When I hear something like that about a product, my first instinct is to run away. I already know plenty of programming languages, I do not need a Turing complete interpreter with an arcane language added to it.
- 6DM 10y agoMaybe you been stuck in it so long that now you like it lol https://en.wikipedia.org/wiki/Institutional_syndrome https://en.wikipedia.org/wiki/Institutional_syndrome
- etqwzutewzu 10y agoIsn't there another name for this syndrome that would fit better with this particular situation?
- at-fates-hands 10y ago>> I used to hate JIRA. At the present work, it surprises me that I quite like it. I've used it at several places and had the same experience. The one caveat I have is that all of those teams were using the full Atlassian suite which was actually really nice. And we were using EVERYTHING: JIRA Bitbucket Fisheye Sourcetree Bamboo Hipchat The integration with all of these made those teams really efficient at what we did. Not sure if this had anything to do with how much easier or better JIRA worked, but I never had an issue with it.
- imglorp 10y agoAdd Confluence to that list. Some integrations with JIRA are very nice, such as having a table of issues and their statuses on a wiki page is the cat's meow. I have a meh-hate relationship with Confluence markdown, wishing for straight mediawiki. Another issue is that many of the plugins that would improve your life, such as "plain html please", have to be purchased and are expensive.
- Numberwang 10y agoI can't stand the sidebar.
- itomato 10y ago[ toggles it
- pavel_lishin 10y agoIt supports Markdown? I don't see any way to escape the WYSIWYG editor.
- itomato 10y agoOn a Mac press ⌘-SHIFT D or select 'Insert more content' and 'Markup'.
- 10y ago