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Wow. That honestly might be the most bothersome part of this whole thing. Udemy is essentially stealing from their customers at that point. That would be like b
by pauljaworski 10y ago
Wow. That honestly might be the most bothersome part of this whole thing. Udemy is essentially stealing from their customers at that point. That would be like buying a game on Steam, and then Steam deleting the game from your library and only refunding you if you email and complain about it.
- threepipeproblm 10y agoThis sounds like a class action suit. There are sites for starting them, maybe the victims should start posting on them.
- mathgeek 10y agoThis is egregious and unnecessary, IMHO. If you're someone who wants a refund, request one and get one. The lack of automatic processing here is annoying, sure, but they have clearly provided a method to get your money back.
- throwaway-hn123 10y ago> If you're someone who wants a refund This isn't about wanting a refund, this is about what is right and wrong. Udemy must not keep money where they know the money has been obtained by fraudulent means. It's not even slightly grey. It is clear what the correct course of action is.
- DasIch 10y agoUdemy is profiting from piracy here in a way not unlike some Torrent sites. This is not some minor thing ethically or legally.
- Dylan16807 10y agoThis is much more serious than torrent sites. Udemy is selling and serving pirated content, albeit as a middleman. Torrent sites serve metadata and ads.
- DasIch 10y agoI agree but I think the comparison still makes sense in light of how torrent sites are treated. If you go by that, Udemy shouldn't really exist much longer unless they fundamentally change how they operate.