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Ah yes, the "customer support by Internet shaming" strategy, the only approach that appears to work with inexplicable Google takedowns.
by shrikant 10y ago
Ah yes, the "customer support by Internet shaming" strategy, the only approach that appears to work with inexplicable Google takedowns.
- raverbashing 10y agoGiven that Google's customer support has autistic tendencies to put it mildly, I do not feel sorry for them
- amelius 10y agoI know what you mean. But there may be autistic people reading this.
- raverbashing 10y agoI understand you worries, I'm focusing on the characteristic rather than people with that condition
- napperjabber 10y agoPretty much sums up my life. I'm an individual with a condition to pick fits because, Reddit.
- reitanqild 10y agoFor all autistic people: this is not being autistic, I guess maybe sometimes arrogant, sometimes dumb (as an organisation) or rather "too big" for our own good would be better descriptions. But at least not autistic, and definitely not with a follow up where that is used as an excuse for not feeling sorry for them. :-/
- raverbashing 10y agoDo you think I really should feel sorry for a megacorp that can't be bothered to treat their customers like human beings? I do feel sorry for autistic people, though.
- emodendroket 10y agoI'm pretty sure that the intended message was that we should not associate poor customer service with autism and then tar autistic people for whatever Google decides to do.
- reitanqild 10y agoYep. Also in addition to tarring autistic people I read the original post more or less as: because they behave in an autistic way I won't feel sorry for them, thus adding insult to injury.
- raverbashing 10y ago> then tar autistic people for whatever Google decides to do. Who's saying that? And Google does it because of incompetence, not because of a condition they have no control over. That's the main difference I'm not implying Google does it because they suffer from autism, and maybe there's a better adjective to describe what they do.
- DanBC 10y ago> I'm not implying Google does it because they suffer from autism, Yes you are. Here's what you said: > Given that Google's customer support has autistic tendencies to put it mildly
- raverbashing 10y agoDo I really have to explain figures of speech to you? Beyond that, tendency is defined as: an inclination towards a particular characteristic or type of behaviour More importantly, it does not mean "it (Google) is that (Autistic)" If I had said "Google is literally autistic" I would agree with you.
- emodendroket 10y agoThe point isn't that anyone thinks you mean it literally; it's that they find it offensive to use "autistic" as a synonym of "rude and inconsiderate."
- akkartik 10y agoNobody's suggesting feeling sorry for Google. Feel sorry for the people who aren't able to work up an internet shitstorm.
- yosito 10y agoSeems to be the only approach that works with a lot of companies these days.