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Apple cloud services outage
- f0under 10y agoTimely..been trying to apply a software update and download garageband for the last hour. Should've checked their status page. Guess, i'll wait it out. Any relation between this outage and Amazon's from earlier?
- retbull 10y agoUnlikely they have their own data centers.
- lallysingh 10y ago"Unlikely, they have their own data centers" or "Unlikely [that] they have their own data centers" ?
- dreamsofdragons 10y agoIt doesn't matter, neither is factually correct.
- smoreilly 10y agoUnlikely but a few of their datacenters are down the street from one another so could be related. We'll know when/if they tell us the cause.
- visarga 10y ago> a few of their datacenters are down the street from one another They have backup power systems and multiple backbone connections.
- dantiberian 10y agoApple uses Azure and AWS for a lot of their compute. It's not unlikely that an Amazon outage could affect their systems too.
- toomuchtodo 10y agoBut is in the process of moving to their own datacenters: http://fortune.com/2016/02/02/apple-data-center-move/ http://fortune.com/2016/02/02/apple-data-center-move/
- Raphmedia 10y agoI'm also getting some bad outage with Facebook's services. www.messenger.com outputs an error and the facebook website has half the components missing.
- kelvich 10y agoMigrated to FoundationDB? =)
- gk1 10y agoFor those wondering about context: Apple acquired FoundationDB last year. http://techcrunch.com/2015/03/24/apple-acquires-durable-database-company-foundationdb/ http://techcrunch.com/2015/03/24/apple-acquires-durable-data...
- rdl 10y agoI noticed my iTunes Cloud music wasn't working earlier. Reminded me how much better all the iCloud stuff has actually gotten over the past 2y.
- deleted 10y ago[deleted]
- twinkletwinkle 10y agoSome poor SREs have a shitty night ahead of them.
- einarvollset 10y agoITunes Connect and TestFlight in particular has been an absolute shambles for at least the last 3 months. Nobody there seems to give a shit or take responsibility (ranging from support up thru to the highest levels).
- api 10y agoTotal tangent but: I just had a hideously bad experience trying to get something done with my developer account. It's not the first time. The IRS is easier to deal with than the app store. If iOS is their vision of the future of personal computing, then the future of personal computing is a walled garden presided over by a bureaucracy about as functional as a badly run DMV office. There is absolutely no excuse for this kind of terrible customer support from a company with this kind of money. Their good UX near-monopoly and success seems to be making them lax toward their developer community... much like Microsoft became.
- Someone1234 10y agoIn fairness to the IRS, they're actually REALLY easy to deal with. Or they used to be, I'm not sure how the budget cuts have impacted them but I found their CS quite good.
- dragonwriter 10y agoIME, recently, they are still really easy to deal with, but often glacially slow to act. (Which can be unnerving when there is an outstanding issue, since they periodically, automatically send out dire-sounding notices in the interim.)
- api 10y agoYeah, it's totally unfair to compare the IRS to the Apple developer program. That's low.
- mjcl 10y agoI've still found them to be incredibly helpful when you get through to someone, but it can take an hour or two on hold. They're also helpful via mail correspondence, but letters seems to have a 30-45 day turnaround.
- tehwebguy 10y agoSo this is why my AppleTV won't connect to Netflix / Hulu right now? I want a refund.
- brazzledazzle 10y agoYou need a connection to Apple to use third party apps you already have installed? If true that's ridiculous.
- zepto 10y agoIt's not true
- scwoodal 10y agoI was watching a movie purchased via iTunes and it stopped playing due to the outage. I switched over to Netflix without any problems.
- brazzledazzle 10y agoOkay, it seemed a bit outrageous.
- akulbe 10y agoMaybe I'm crazy, but it seems too coincidental that multiple services (Amazon, Facebook, Apple... that I know of, so far) have been affected, on the same day.
- api 10y agoAre they all on EC2? Maybe EC2 is throwing a fit.
- thanatropism 10y agoDocker too. https://news.ycombinator.com/item?id=11822562 https://news.ycombinator.com/item?id=11822562
- carthief 10y agothank god game center is still up!
- deleted 10y ago[deleted]
- koenigdavidmj 10y agoDo these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
- vox_mollis 10y agoCould be due to the limited nature of the outage. They state only some users are affected, which I can verify - App Store works fine for me, for instance.
- _puk 10y agoApp store (UK) was down for purhases for me ~1hr ago, but seems to be back up (though asked for a password after restart)
- Analemma_ 10y agoRed? Not bloody likely. We should be cheering Apple for even using yellow, most of the time when things are on fire we don't even get that. Instead we get "green, with the tiny blue 'i' in the corner". Status pages are a bad joke.
- cookiecaper 10y agoYeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful in allowing companies to disclose issues without the softer side of the company flipping their lids.
- michaelbuckbee 10y agoI really appreciate Heroku's Status page - https://status.heroku.com/ https://status.heroku.com/ Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.
- octernion 10y agoDays when multiple outages happen always remind me of this wonderful article: http://www.stilldrinking.org/programming-sucks http://www.stilldrinking.org/programming-sucks
- mxuribe 10y agoI've never read this til now...it. is. absolute. genius!!! I wish i could give you multiple upvotes for this. Thanks for sharing this!
- martinp 10y agoYou should also read James Mickens' USENIX articles if you haven't: http://mickens.seas.harvard.edu/wisdom-james-mickens http://mickens.seas.harvard.edu/wisdom-james-mickens The humour and tone is similar to the "Programming Sucks" article. I recommend starting with "The Night Watch".
- Fej 10y agoI've read that before, and even have it bookmarked, but it was still worth it to read it again. It's a masterpiece. ...that's something scary to say about the tech industry, right there.
- pbarnes_1 10y agoMight be an Akamai outage.
- pi-squared 10y agoWhat if they are relying on Docker https://news.ycombinator.com/item?id=11822562 https://news.ycombinator.com/item?id=11822562?
- snake_case 10y agoCould this be related? Today we got an email from Amazon that our EC2 instance server has degraded hardware. We have until June 16 to spin up a new server before they kill this one.
- Sanddancer 10y agoNo. An email like that would be regarding a single box giving hardware warnings, like a stick of RAM sending out more ECC correction alerts than their threshold for acting. It wouldn't be because of activities much higher than that.
- DanielDent 10y agoI've gotten emails from them about a degraded instance and having until date X to spin up a new server. ... only I had already spun up a new server. Because the existing instance wasn't working. Getting their system to terminate the old instance required several attempts and force termination before it succeeded. Considering their scale, I would expect better handling of the edge cases.
- mxuribe 10y ago"...Just kidding!" https://www.youtube.com/watch?v=ucdZHR75iCM https://www.youtube.com/watch?v=ucdZHR75iCM
- jorblumesea 10y agoWe were hit by a few AWS DNS issues over the past few days. Almost certainly a freaky coincidence.