4 ms·
I totally respect your perspective, but SaaS is gaining popularity because software customers are making an informed decision about the tradeoffs of product vs
by csears 10y ago
I totally respect your perspective, but SaaS is gaining popularity because software customers are making an informed decision about the tradeoffs of product vs service as a delivery model, not because service providers are forcing the SaaS model on them. Many customers see value in shifting the operations and support burden to the software vendor. I think it's ultimately good that users have more choice in how they consume software. Diversity is positive for the computing universe.
- dbb01 10y agoThe key though is that you want to use open source software that some company has provided as a service so you get all the benefits of SaaS without the lockin. Heroku Postgres for example. If Heroku shuts down or is no longer an option, you just spin up with a different PostgreSQL service provider, or run it yourself with no code changes.
- ceratopisan 10y agoSoftware customers are sometimes making informed decisions, and sometimes basing their decision on building a platform that has a time horizon of "until we get a lot of funding" or "when we get bought by a larger company". In both cases, that is long enough to not worry about whether the SaaS that forms an integral part of the product will last. I'm not making a value judgement; I'm pointing out that SaaS is often picked for only its short-term benefits.