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Have you tried to collect some exit data from customers that are leaving your service? Maybe they are going to something else? Maybe they are not seeing the b
by tmaly 11y ago
Have you tried to collect some exit data from customers that are leaving your service?
Maybe they are going to something else? Maybe they are not seeing the benefit?
Doing a simple single multiple choice question would give you some more perspective.
- hnTerebi 10y agoMost answers from exit survey aren't answered. But I emailed some users and about half of them that replied are saying they want a Mac OSX version of the software. Unfortunately I can't even bundle the windows app using crossover because it crashes. Unless I poney out $3000 to hire the crossover team to make investigate it and try make it work. Not sure if its sign of the times or something else?