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I read the whole thing and all I hear is waaaahhh I don't keep proper backups of data I care about, nor do I learn about the service functions before signing up

I read the whole thing and all I hear is waaaahhh I don't keep proper backups of data I care about, nor do I learn about the service functions before signing up... This is ABSOLUTELY NOT the way it works, it's not a shady practice, I use it daily and have lost nothing. Sorry you ran into a bug but the is just Stupid. I would be shocked if the phone agent he spoke to is a real person.

gerbilly 10y ago
The author explicitly said that: "I recovered my original music files only by using a backup I made weeks earlier."
dempseye 10y ago
From TFA: > I recovered my original music files only by using a backup I made weeks earlier.