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Show HN: Talk to website visitors right from Slack
- danielgold 10y agoThis is awesome. I've been waiting for something like this. Slack should be the centre of everything I swear. and this looks better than what else I've seen that is suppose to do chat through slack.
- dgerhardt 10y agoThanks! Totally agree. It's where our team and customers spend their entire day. Excited to be building on top of Slack.
- WesleyJohnson 10y agoHow are you differentiating from https://chatlio.com/ https://chatlio.com/?
- dgerhardt 10y agoBasic functionality is similar. We differentiate with messaging types/triggers, in-app and email, NPS, also enrich new contacts with Clearbit data in Slack so you can see name, face, company, social info, etc.
- nodesocket 10y agoI'm a huge Intercom fan, though it does get expensive for small startups. Besides the chat's going to Slack, what is the biggest differentiator between Drift and Intercom?
- dgerhardt 10y agoBiggest thing is our focus on sales/conversion in addition to the in-app messages. Other stuff like in-app NPS, mobile and a few other things we have in the works. We're only a few months into this space.
- grdeken 10y agoIntercom is getting cost prohibitive for us, so this could be a good alternative.
- dgerhardt 10y agoLet me know how I can help.
- jeremyis 10y agoI've had problems with Intercom's price, maybe we'll try this - it looks good!
- dgerhardt 10y agoAh bummer. Yeah check us out - 100% free to get it on your site. Holler if you have any questions on our site.
- Akhowley108 10y agoI have seen companies try numerous channels of communication with customers, and to me this is the most open, accessible and transparent way of doing it. As consumers we saw a huge shift in communication in the past decade, from human to human to all digital, and I feel strongly that consumers are looking for a more open human experience again. Slack is doing that and Drift is doing it the right way!
- godzillagirl 10y agothis is great!
- imkane 10y agoKickass, just what I was looking for!