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Great hardware has the tradeoff of being "built to last" but then not re-engaging the customer for new purchases for quite some time. How do you think about re-
by cbw5 11y ago
Great hardware has the tradeoff of being "built to last" but then not re-engaging the customer for new purchases for quite some time. How do you think about re-engaging customers who purchase a Nebia shower?
- pwinter28 11y agoGreat question. Fortunately showerheads are often something that people need more than one of for different bathrooms in their home. So if they like one, hopefully they will buy more. Further to that we have plans for making the Nebia experience more customizable. And so in future versions there will be features that allow you to make the experience even more personal, and these will allow for repeated brand interactions with the customer.