4 ms·

I think this was exactly their strategy and it failed since these industries are stubborn and moribund to an extent that's hard for us to imagine. I've had a l

by api 11y ago

I think this was exactly their strategy and it failed since these industries are stubborn and moribund to an extent that's hard for us to imagine. I've had a little exposure to health insurance and the medical bureaucracy and I've worked as a government contractor, and in my experience the healthcare world is far more sclerotic than the Federal bureaucracy in many areas. The Feds are also much more open to automation and newer technology, while in medicine they literally do everything with paper files and fax machines and will not budge.

mattmcknight 11y ago
Which is partially due to regulations that oscillate from excruciatingly vague to demanding particular outdated technologies, that make it very difficult to sanely comply with the ever expanding regulation of Health IT systems. A second factor is that the domain is quite complex, leading to serious challenges in automating systems. The reason certain transactions between providers and third-party payers (like Medicare) are hard to automate is that they are often essentially negotiations.