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T-Mobile CEO Apologizes for “Offending” EFF and Its Supporters
- horsecaptin 11y agoI wonder if he made a video apology and released it on Twitter for all his followers to watch.
- jonknee 11y agoHe did link the letter: https://twitter.com/JohnLegere/status/686669027679141889 https://twitter.com/JohnLegere/status/686669027679141889
- a-b 11y agoHe admitted "I am a vocal, animated and sometimes foul mouthed CEO" so how can we trust his words about support and shared goals? He can proof something by making significant donation say 1MM to EFF https://www.eff.org/about/contact https://www.eff.org/about/contact
- placeybordeaux 11y agoThats an insane requirement.
- AnkhMorporkian 11y agoYou were very insensitive to a-b. You can prove you're sorry by donating say 1 000 000 USD to me.
- a-b 11y agoif I would be a face on national telecom operator and you non-profit organisation representing interests of significant part of my userbase I would consider this.
- placeybordeaux 11y agoWell it's a good thing you aren't. Thats a bad idea.
- a-b 11y agoI don't think this amount of money makes any difference for t-mobile, but this is a great way to support EFF and help these guys to ensure true online freedom and rights.
- nitrogen 11y agoWhile it'd be great for T-Mo to support the mission of organizations like EFF, it wouldn't be good for them to donate $1M (or some other amount) directly right now for a couple of reasons: - Donating in this situation sounds an awful lot like a shakedown. "Gee, what a nice mobile network you have. Donate $1M and we'll stop calling out your unfair network practices." - That much corporate money could affect the psychology within EFF as well as people's trust of EFF.
- agildehaus 11y agoHe could donate $40,000 directly to me. That'd be a much better deal.
- cmdrfred 11y agoI'll do it for 10k as long as you are ok with me outsourcing it to India.
- chc 11y agoYou distrust him because he admitted to being vocal, animated and foul-mouthed? That seems pretty honest to me.
- a-b 11y agoI want to support EFF, and help them to fund their needs.
- sliverstorm 11y agoPerhaps the only type he trusts less than dishonest men, is honest men.
- Avshalom 11y agoThe thing is, what that's basically code for and what he didn't admit is: he's an asshole. When some one tells you they're an asshole (or not-quite tells you) you shouldn't go "well that means they're honest and trustworthy" you should go "well that means they're an asshole".
- gertef 11y agoWhat part of "vocal", "animated" and "foul mouthed" is not trustworthy?
- 1123581321 11y agoI think he's a great CEO. He has forced AT&T and Verizon to try harder to keep customers, which is good for a lot of people. His direct style doesn't give himself much room to hide behind double-speak and buzzwords. I don't know if a dominant T-Mobile will be as pro-consumer, but as long as T-Mobile's taking shots at Verizon and being so loud about it, we benefit.
- sigmar 11y ago>no one at T-Mobile filters me either (no, they don’t even try). They may not filter you, but I'm sure they pressured you to make this apology.
- catshirt 11y agoeven if so, he is only paraphrasing things he was saying on twitter/periscope immediately after the original tweet. it doesn't seem disingenuous.
- imron 11y agoAt least he actually apologised, rather than saying something like "I'm sorry if you were offended" or similar.
- bisRepetita 11y agoHe does not like to be filtered, but he's OK filtering content...
- cryptoz 11y agoWho the fuck is John Legere?
- stcredzero 11y agoWho's paying him?
- shmerl 11y agoThat's the right thing to do (to apologize, not to defend Net Neutrality violation of course). Let him go back to making fun of "the dumb and the dumber", instead of attacking EFF ;)
- pyrophane 11y agoAs an EFF supporter and conflicted T-mobile customer I'm glad he issued this apology. No, it doesn't mean that he and the EFF are on the same page, but at least he is acknowledging that they are an organization to work with rather than dismiss outright. I'm going to attempt to give him the benefit of the doubt and allow that he may have been unfamiliar with the EFF and had suspected that they represented primarily the interests of T-Mobile's competitors rather than individuals. Also, I think that while Binge On was announced and promoted in a dishonest way, there is room for people who agree on the importance of net neutrality to disagree on whether such a program has a place on a neutral internet.
- fossuser 11y agoI like him actually - his initial response paired with this strikes me as authentic, that he really did think they were some interest group funded by Verizon or something. Unfortunate it was the EFF he thought this of, but his defense of binge on seems well reasoned and isn't surrounded in the normal corporate speak that usually comes from the CEO of a big company.
- ChuckMcM 11y agoThere has always been a risk with being "authentic" although some people can pull it off. One of the things I've noticed about people fairly far up in large organizations is that they have filled their brain with all the various aspects of running that organization and have very little space for things they don't normally interact with. I can completely believe he didn't even know what EFF was beyond "something in the computer space" because it was probably irrelevant information until the twitter bomb.
- SixSigma 11y agoIf you're the CEO of an ISP and you don't know who the EFF is then jeesh!
- revelation 11y agoIf you advertise something in a way that makes it appear to be a blatant net neutrality violation (free traffic for Netflix, pay for the rest), then well, people are going to think it's a blatant net neutrality violation. In practice, BingeOn appears to be a program where you get free traffic if you agree to be throttled to 1.5Mbps. That is not a net neutrality violation at all. That's a perfectly sane product for an ISP to offer. They should have just skipped the Netflix and video rhetoric (and have it apply to all traffic, but that is really of little consequence).
- blhack 11y agotl;dr - Sorry, not sorry. Strangely, even a HUGE supporter of net neutrality, this doesn't bother me very much. Maybe it's because to me, Netflix is SO big, that this looks very similar to a peering agreement. T-Mobile is just peering with netflix, and because of their agreement, will route data between their networks for free. Although that is probably the sheep's clothing that the destruction of the open web will come dressed in.
- saurik 11y agoFWIW, I think this has always been the "sticking point". ISPs don't actually want to do quite the horrible things that people are concerned they will one day do (though maybe in some cases they want to come close), but they do want to figure out how to manage the situation of "50% of traffic is coming from Netflix, and Netflix would like to give me some cheaper way of letting all of my customers have access to their product, whether in the form of a cache appliance or a direct network connection to their headquarters; I thereby want to be able to charge people differently for Netflix traffic than for other traffic". It then becomes a philosophical question as to whether you consider this to be a bad thing or not, but this is absolutely the core question: are peering agreements made with content providers who own networks morally in the right? I think the shit actually hits the fan not with companies like Comcast and T-Mobile but with companies like Facebook and Wikimedia: content providers who heavily invest in networks rather than networks who are bound to old content providers.
- revelation 11y agoI think we're muddying the waters here if we equate mobile ISPs with cable ISPs like Comcast. Comcast would like nothing more than charge people more for using Netflix, because it's causing large load on their last mile connections that they have hopelessly oversubscribed while promising ever higher bandwidth. Netflix will peer and install cache appliances, but they aren't going to dig up the trenches in Kentucky to beef up the cable connections and backbones. As such, everything that will make Netflix perform better on Comcasts network will just lead to more Netflix use and more load on their last mile. Meanwhile, they can't sell people a Binge-On because who the hell wants to watch Netflix at sub-DVD bitrates at home?
- 5ilv3r 11y agoI called tmobile, told them to turn binge-on off, that net neutrality is super important for small business to be competitive, and that I was offended by what their CEO said about the EFF. I also mentioned that they are normally really good at listening to feedback... Thanks, t-mo. I will continue to give you money instead of at&t.
- deleted 11y ago[deleted]
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- oniMaker 11y agoThe comments in this thread evidence what a great ploy this was. First, Outrageous CEO generates a mild uproar, irritating nerds, and generating press. Irritated nerds tweet about T-Mobile, causing it to trend. Bonus: everyone is branded for several minutes by the big pink T in the background of the video. Second, he issues the apology. TechCrunch article. Twitter. More press for T-Mobile and Binge On. Everyone opines on the matter as if any part of it is meaningful. Next, he'll meet with the EFF and make a pledge to support them. More chatter, more branding, and now some goodwill to boot. Net result: Everyone is talking about T-Mobile instead of their competitors.
- joshkpeterson 11y agoThis issue aside, it's always okay to scrutinize the intentions and funding sources of organizations. The EFF once tried to work with big tobacco.