3 ms·
Sometimes I spend all day on one ticket to find a one line solution and sometimes I can close one in 10 minutes with a 20 line solution. I get that you want av
by joshschreuder 11y ago
Sometimes I spend all day on one ticket to find a one line solution and sometimes I can close one in 10 minutes with a 20 line solution.
I get that you want averages but even between senior and junior devs it seems like this would be massively weighted towards devs who don't pay attention or bother to look for a 'right' solution and instead go for the quickest
Is tickets closed a good metric?
- ramtatatam 11y agoAs mentioned I use this as a support indicator since I work close with my team and I know them quite well (so I'm usualy aware of such situations you highlighted). This indicator was to help me to identify potential problems rather than to make decisions about rises :-)