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I don't quite understand the rage. Doesn't the service agreement comment on the time it might take? I remember from Dell there were different kinds of packages

I don't quite understand the rage. Doesn't the service agreement comment on the time it might take? I remember from Dell there were different kinds of packages you could buy. Because I bought some business laptop once, they actually dispatched a technician to my office and fixed the problem on the spot. If you need that kind of service level, you simply have to pay for it.

Daishiman 11y ago
The rage is that for many lines of work (like mine), 4 days of computer downtime is absolute unacceptable.
- EvanAnderson 11y ago
  The "rage" seems misplaced. The OP didn't think about their needs when buying the machine and didn't purchase the appropriate warranty service package. Having a backup laptop would be another option, too. (I can't imagine the OP doesn't have backup camera bodies, likely at a greater expense than having a good-enough-to-get-by backup laptop.)
- mwfunk 11y ago
  If one piece of hardware going down keeps you from working until you get it back, that's on you or your company.