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I actually got stuck out at Fort Mason one day during the Launch Conference last spring because of this issue. I used an Uber to get there, but when I went to l
by jimminy 11y ago
I actually got stuck out at Fort Mason one day during the Launch Conference last spring because of this issue. I used an Uber to get there, but when I went to leave the app required an update and I couldn't get a decent enough connection to download the update near the venue.
- brazzledazzle 11y agoThey really should let you use the N-1 version at the very least. That should prevent these same day/trip issues.
- jimminy 11y agoI have a feeling they probably do. I hadn't updated in a week or two, just out of laziness to not check for updates everyday. So it's possible I had missed more than one update that caused the issue.
- mahyarm 11y agoI heard the force-upgrade window is 3 months. To verify just deny updates until the app doesn't let you use the uber app anymore. It might also be necessary fixes pushing up the minimum version.
- amelius 11y agoThey should just use a decent website (web-app), in my humble opinion.
- jfoster 11y agoThey have that: https://m.uber.com/ https://m.uber.com/
- Namrog84 11y agoIt perhaps allow you to book 1 ride on an outdated version and warn you its the last one. Then lock account until you've updated so you don't get stranded like that 1 person
- coders 11y agoSimilar thing happened to me last week. My phone's battery was at 3% and before requesting taxi, Uber wanted me to update their app. I just switched to Lyft at that time.
- joesmo 11y agoIronically, this sounds like a customer experience that's way worse than anything described in the article. Especially since this is hardly advertised to users.