5 ms·

> as anyone who's used their software can tell you, it's throttled Brian from Backblaze here: no it is not throttled (by us). If you only have a 10 Mbit/sec u

> as anyone who's used their software can tell you, it's throttled Brian from Backblaze here: no it is not throttled (by us). If you only have a 10 Mbit/sec upload capacity you are throttled by your ISP. Also make sure you visit our "Performance" tab in the online backup client and tweak a few settings, like increase the number of threads.

benjojo12 11y ago
I have 100/100 up and down, and I barely push any more than 3MB/s when uploading. and in that time the client is easting all cores alive. I appreciate that it may not be the ISP. but the client does seem to end up being a major bottle neck. I moved to Linux a few months back, and was going to basically cancel my Backblaze sub when I got around to it since you have no interset in making a Linux client. Maybe B2 can act as a solution to this at a price penalty.
- brianwski 11y ago
  Or a price savings! If you do the math, I think the break even is at 1 TByte. If you only need to backup 500 GBytes from your Linux server then you'll save 50%.
  - benjojo12 11y ago
    Not server, desktop, Hence my annoyance you don't have a client for it. I can understand your biz reasons for not having one though.
    - brianwski 11y ago
      Now with B2 we immediately support Linux and provide a client for it out of the box (written in python). Granted, it is only a command line interface so give us a little time to polish it up and add some features.
      - lucb1e 11y ago
        Another Linux user here who would love to use a command line Python tool to backup my data to Backblaze: with Python I can see how my stuff is encrypted. That's the only reason I'm not using Backblaze right now: closed source client. My only interest in B2 is backing up for a lower cost than the ridiculousness of S3: at $0.022/GB, I might as well buy a 3TB hard drive myself, put it at a friend's and push my data there. Every month. At the end of the year, I'd have 36TB in hard drive capacity if I bought drives instead of paying for 3TB of S3 storage. (All numbers are estimates and "roughly"s. Also I don't have external backups now because I'm too lazy to write the software myself, so there is something to say for paying instead of not having it.)
        paimpozhil 11y ago
        You are ignoring the Electricity/BW costs spent by your friend which would raise your costs I use backuplizard for personal data/photos which works out more like cost of a one 2 TB disk per year to me and to me Its easy to pay it instead of owning disks and worry about them breaking,etc
        lucb1e 11y ago
        I did the math properly once, the S3 costs still didn't work out by far. I have a server here at home and an external hard drive for it, so I know how much power it draws. Bandwidth is free, but in the calculation I did assume I would pay for bandwidth. All in all, it's by far the cheapest option to store it at a friend's. Storage providers could also cheapen things a whole lot by offering reduced redundancy and whatever else it is they do to make it so expensive (glacier storage is also more expensive than the price I got). It's a backup after all, I don't need my backup to have five copies on spinning (versus offline, non-powered) disks. If my backup dies, I'll upload it again...
      - kyledrake 11y ago
        Get me access to the private beta and you'll have a ruby gem very quickly. kyle@kyledrake.net
- msh 11y ago
  On my 100/100 fiber in Denmark I have seen back blaze speeds up to 65 megabits a sec. It is faster transferring big files rather than many small files.
hobs 11y ago
When I was a customer of BB I noticed no issue with the uploads, but actually when I had a flood and my hardware was destroyed, redownloading all my information was order of magnitudes slower. I tried from multiple physical locations but I could not increase my downloads past 1-2mbps, and for TB of data, that seemed like it was throttled by BB considering I was easily uploading 20mbps. I contacted BB support and they ignored me, so I switched to a competing services and have had no issues ever since. This really made me sad because BB's blog is amazing and their tech is really cool, but when you see people saying "its throttled" its because of real experiences out there, and not just ones limited to an ISP issue.
- brianwski 11y ago
  Brian from Backblaze here. I wonder if that was during the incredibly annoying "Comcast goes to war with Netflix" era that Backblaze got caught up in. That was Nov 2013 through Feb 2014, you can read a little about it here: https://www.backblaze.com/blog/obama-backs-net-neutrality/ https://www.backblaze.com/blog/obama-backs-net-neutrality/ (scroll down for our graphs showing our customers getting throttled). That seriously sucked for Backblaze. But either way, we added threading to the bzdownloader (our custom application to download large restores) and if you tried it today crank it up to 10 threads and I swear you'll be happy with the download performance.
  - voltagex_ 11y ago
    Is there anywhere I can traceroute to / test upload & download speed? I'm on a 10/1 connection, and I can only use about .5 of that 1 before my connection is completely tanked. (Thanks, Australian Governments). If I could do a trickle upload and write some good scheduling, I'm definitely moving to BB2 - from Glacier.
  - hobs 11y ago
    Brian, thank you for responding, I appreciate your clarity and honesty. My issue did occur during that period, and I am impressed you can call that out from memory, it must have been a frustrating time for BB. If that alone was the problem, you would have just 100% won back a customer, but the thing that irked me the most was the customer support response. I know you do not work for your helpdesk, but their response was more the reason I left, their apparent lack of concern was what turned one of any service provider malfunctions into a dissatisfied customer looking for a competitor.

benjojo12 11y ago

I have 100/100 up and down, and I barely push any more than 3MB/s when uploading. and in that time the client is easting all cores alive. I appreciate that it may not be the ISP. but the client does seem to end up being a major bottle neck. I moved to Linux a few months back, and was going to basically cancel my Backblaze sub when I got around to it since you have no interset in making a Linux client. Maybe B2 can act as a solution to this at a price penalty.

brianwski 11y ago
Or a price savings! If you do the math, I think the break even is at 1 TByte. If you only need to backup 500 GBytes from your Linux server then you'll save 50%.
- benjojo12 11y ago
  Not server, desktop, Hence my annoyance you don't have a client for it. I can understand your biz reasons for not having one though.
  - brianwski 11y ago
    Now with B2 we immediately support Linux and provide a client for it out of the box (written in python). Granted, it is only a command line interface so give us a little time to polish it up and add some features.
    - lucb1e 11y ago
      Another Linux user here who would love to use a command line Python tool to backup my data to Backblaze: with Python I can see how my stuff is encrypted. That's the only reason I'm not using Backblaze right now: closed source client. My only interest in B2 is backing up for a lower cost than the ridiculousness of S3: at $0.022/GB, I might as well buy a 3TB hard drive myself, put it at a friend's and push my data there. Every month. At the end of the year, I'd have 36TB in hard drive capacity if I bought drives instead of paying for 3TB of S3 storage. (All numbers are estimates and "roughly"s. Also I don't have external backups now because I'm too lazy to write the software myself, so there is something to say for paying instead of not having it.)
      - paimpozhil 11y ago
        You are ignoring the Electricity/BW costs spent by your friend which would raise your costs I use backuplizard for personal data/photos which works out more like cost of a one 2 TB disk per year to me and to me Its easy to pay it instead of owning disks and worry about them breaking,etc
        lucb1e 11y ago
        I did the math properly once, the S3 costs still didn't work out by far. I have a server here at home and an external hard drive for it, so I know how much power it draws. Bandwidth is free, but in the calculation I did assume I would pay for bandwidth. All in all, it's by far the cheapest option to store it at a friend's. Storage providers could also cheapen things a whole lot by offering reduced redundancy and whatever else it is they do to make it so expensive (glacier storage is also more expensive than the price I got). It's a backup after all, I don't need my backup to have five copies on spinning (versus offline, non-powered) disks. If my backup dies, I'll upload it again...
    - kyledrake 11y ago
      Get me access to the private beta and you'll have a ruby gem very quickly. kyle@kyledrake.net
msh 11y ago
On my 100/100 fiber in Denmark I have seen back blaze speeds up to 65 megabits a sec. It is faster transferring big files rather than many small files.

hobs 11y ago

When I was a customer of BB I noticed no issue with the uploads, but actually when I had a flood and my hardware was destroyed, redownloading all my information was order of magnitudes slower. I tried from multiple physical locations but I could not increase my downloads past 1-2mbps, and for TB of data, that seemed like it was throttled by BB considering I was easily uploading 20mbps. I contacted BB support and they ignored me, so I switched to a competing services and have had no issues ever since. This really made me sad because BB's blog is amazing and their tech is really cool, but when you see people saying "its throttled" its because of real experiences out there, and not just ones limited to an ISP issue.

brianwski 11y ago
Brian from Backblaze here. I wonder if that was during the incredibly annoying "Comcast goes to war with Netflix" era that Backblaze got caught up in. That was Nov 2013 through Feb 2014, you can read a little about it here: https://www.backblaze.com/blog/obama-backs-net-neutrality/ https://www.backblaze.com/blog/obama-backs-net-neutrality/ (scroll down for our graphs showing our customers getting throttled). That seriously sucked for Backblaze. But either way, we added threading to the bzdownloader (our custom application to download large restores) and if you tried it today crank it up to 10 threads and I swear you'll be happy with the download performance.
- voltagex_ 11y ago
  Is there anywhere I can traceroute to / test upload & download speed? I'm on a 10/1 connection, and I can only use about .5 of that 1 before my connection is completely tanked. (Thanks, Australian Governments). If I could do a trickle upload and write some good scheduling, I'm definitely moving to BB2 - from Glacier.
- hobs 11y ago
  Brian, thank you for responding, I appreciate your clarity and honesty. My issue did occur during that period, and I am impressed you can call that out from memory, it must have been a frustrating time for BB. If that alone was the problem, you would have just 100% won back a customer, but the thing that irked me the most was the customer support response. I know you do not work for your helpdesk, but their response was more the reason I left, their apparent lack of concern was what turned one of any service provider malfunctions into a dissatisfied customer looking for a competitor.