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“We Own You” – Confessions of an Anonymous Free to Play Producer
- Kallikrates 11y agoIs "Producer" the right word for his job title? Or is psychopath closer to reality? Talking about other humans in such a disassociated way. At least one armed bandits in vegas don't create fake facebook profiles for some scheme to extract more money from you.
- amyjess 11y agoI've always preferred "heroin dealer". (A few years ago, someone said that social game developers are like heroin dealers and regular game developers are like weed dealers. It's a very apt comparison)
- derefr 11y ago"Producer" has always meant this. Look at "producers" for pop idols.
- oldmanjay 11y agoYou have so little basis (beyond your emotional reaction) for even an implication of such a psychiatric diagnosis that I have to call you out on it. The hyperbole serves no one.
- reverend_gonzo 11y agoEvery single industry that can will do this, especially those that make most of its money from a small number of its users. The interesting part of the article was where they specifically targeted one of their whales. They found out which American football teams he liked and introduced in app items that matched those colors so he would buy them. Casinos are well known to get as much information about their players as possible, and to get their high rollers to keep coming back. Retail stores have done the same. (See How target figured out a girl was pregnant [1]). With technology providing more and more information and indirect insight into our lives, it's only a matter of time until everybody does the same. The only way to prevent it (as best as possible) is simply to not play/not link to facebook/etc. [1] http://www.forbes.com/sites/kashmirhill/2012/02/16/how-target-figured-out-a-teen-girl-was-pregnant-before-her-father-did/ http://www.forbes.com/sites/kashmirhill/2012/02/16/how-targe...
- profinger 11y agoI've often theorized that casinos could have highly accurate scales in the chairs to keep track of people. Hypothetically (but I've seen it in action): I don't necessarily sign up for the players club yet, I walk in and walk up to 3 machines and put a dollar in. Lose -> lose -> minor win. Then I say "oooo I'm going to keep playing with this money!" then I end up losing more than I originally had on hand. I guess it could be as simple as they're watching you but it's got to be fairly easy to automate. "Hmm this guy weighed 215.3lbs when he came in, that's guy id 1528." then just have a small window. I'm sure there are other 215lb people there but it's not that vital... lol Anyone have any insight as to whether or not I'm just insane?
- kbenson 11y agoWeight is way more variable than that. Every one of these scenarios affects your weight: Spend some coins at a slow machine? Holding coins compared to putting them on the machine? Holding a drink? Eating or drinking something? Holding a purse? Leaning on something? Talking animatedly? It's easy to weigh a few pounds differently between waking up and going to sleep. Much of that is lost through breathing.
- profinger 11y agoWell the idea would be to get an average or something a "baseline" to filter leaning/talking animatedly/etc. Obviously it's probably not how it's done I'm just speculating. Obviously the coin difference would be something but that is something that can be within the margin of error. You give it a ~4lb window or something and all of that's covered. 10 quarters in a pocket is .12lbs. Besides all of that, we're talking about within a few hours here not day to day. I just mean to give the person that beginners luck then drive them to keep playing. Obviously the accuracy wouldn't be all that vital but it could save the casino a lot of money if they're keeping track of that kind of stuff even if they only have a 50% accuracy.
- kbenson 11y ago
- aethertron 11y agoThis sort of behaviour suggests to me that it would be desirable to have tracker-blocking software for phones/tablets. A user-configurable firewall. We have browser ad-blockers; I want something that works system-wide.
- skizm 11y agoI think on Android this is like an ad-blocker for mobile: https://disconnect.me https://disconnect.me I think it routes traffic through their servers, so you have to trust them with your traffic.
- dublinben 11y agoIf you prefer not to trust a single company with all your traffic, you can simply use the AdBlock or uBlock addons with Firefox for Android.
- soylentcola 11y agoI think generally you're better off using AdAway which is more like a "traditional" hosts-file-based adblocker. I'd be more concerned with using some third party proxy for all data than some sleazy marketers trying to figure out how to sell me virtual gold or whatever.
- aw3c2 11y agoAFWall on Android lets you toggle network permissions per app. It's free software and mature. AdAway is a hostsfile-based system-wide domain blocker.
- aethertron 11y agoCheers, it's good to know that options already exist. I recently learned of uBlock Origin, a browser plugin. Its author calls it an HTML firewall. This is the sort of functionality I think is ideal: it blocks tracking by default, by preventing connections to a list of ad servers, but is fully customisable.
- abannin 11y agoHaving worked in mobile games for a few years, it's frightening how confident he is in his data. Demographic data is notoriously hard to acquire and validate within mobile apps. Yes, you collect everything you can (like every other company) but you absolutely do not own anyone. You beg and plead and issue content updates to keep them in the game.
- drdaeman 11y agoI guess it's the same story as with "targetted" advertisement. I'm still to see any advert that'd offer me something I'd like. Don't remember one, ever. In all those years - none. Not even close. Best notifications from Google Now is occasional weather reminders (because, duh, after an year they noticed I check them almost daily), which is very far from being useful. Steam - the platform that should know my gaming habits - had almost never offered me games that I was interested in (although "item from your wishlist is on sale now" surely worked). Music stores don't have a single clue of what I like and what I don't and all they do is some awfully rough genre matching which is nearly disappointing. So, companies - gaming or else - surely have tons of data but I somewhat doubt they can use it any meaningfully, at least from consumer perspective (but hey, If they don't make me open the wallet and don't advertise them - it doesn't work for them too, right?) Wonder if the companies are somewhat hyping themselves on importance of this data and how it helps them, than it really does.
- kasey_junk 11y agoOr maybe they know precisely that you aren't worth the effort?
- Draiken 11y agoExactly. We are not the targets. I would doubt someone here ever spent $10k-$50k on a free to play game. And I believe they know it.
- abannin 11y agoI can't speak to your experience, but seeing the performance boosts from good ad targeting is very impressive. Google and Facebook represent two of the largest advertising revenue streams in the world. The success of their ad units is directly linked to their ability to target based on user behavior. That being said, I feel ad targeting is a very different problem then games. Funnels behave differently and data collection is much more challenging in ad tech.
- oneJob 11y agoThis is disgusting. I've turned down job opportunities based solely on the feeling that it would compromise my values / principals. So whether you just need to pay the mortgage, your school loans, or for the booze and clothes you're going to wow all your friends with tonight, if you're one of the many people building these sort of companies and normalizing these type of practices, I say to you, this is wrong. And if you choose to keep on keepin' on, don't expect me to associate with you; expect me to do what I can to roll back the mess and harm you're producing. If you do this kind of work and, god bless you, you stop, then I say to you, thank you and please share your experiences / stories with us. This sort of stuff doesn't just mean I feel my privacy bubble is popped. This is the stuff that changes the way we live and who we become. We have more productive capacity now than in all of human history, let's do something beautiful and good with it.
- nothrabannosir 11y agoI know "+1" comments are against HN policy, and if you had contact info in your profile I'd have sent you a mail instead. But you don't, and this has to be said: thank you.
- doctorpangloss 11y agoI worked in mobile gaming and left it, so I'm hoping to give a nuanced response here. Obviously virtual slot machines aren't good for players, for the gaming ecosystem or the software ecosystem. Virtual slot machines are proof positive that they exploit people psychologically, since there's absolutely no rational reason to play a zero-payout gambling game. More importantly, these apps make up 1/11th of the top 200 grossing on the App Store, sucking money and talent out of riskier and more rewarding pursuits. It's unfair though to look at what the producer describes and say free to play gaming is this huge existential crisis of conscious. Anything near the end (i.e., end user) of the value chain is going to be dealing with people's demographics, their wants and needs, etc. Of course game developers are interested in their player's features, no more differently than stores use loyalty cards, magazines survey their readership, etc. There's a consequence to what you're saying: The only honest work doesn't deal with the end user. Maybe if you're building database testing tools you're doing a total social positive. Well, we can't all work for infrastructure companies messing around with Haskell libraries all day. Who do you think is using all those elegant hierarchies, those pickaxes in the app goldrush? The producer says they integrate forty SDKs! That's forty different tech startups, some of them with billion dollar valuations. What created AWS? The intensive, pathological tracking of people's preferences in book buying. What created all of Google's server infrastructure? The intensive tracking of people's searches. I'm not saying forfeit your values or principals. But the alternatives to free to play gaming are just less obviously exploitative.
- anu_gupta 11y agoI don't really understand the 'whale' strategy. I'm assuming the reference is to literally targeting a single person, but how much money can they make selling the 'whale' these additional IAP items, compared to the effort involved in having to research him and create them?
- lotharbot 11y agoMy wife and I spent $10,000 on a video game once. It wasn't F2P; it was a kickstarter prequel of our favorite vintage game [0], which we've been playing for 20 years. But the same principle applies. There are people out there who have a lot more money than us, and are willing to spend it to be entertained. For a lot of games, their idea of a "whale" is someone who spends a couple hundred bucks a month on swag; at that level it's not worth trying to target individual buyers. For some games, though, it's someone who they can get to spend $50,000 on a set of vanity items. If someone is already dropping thousands of dollars on your game, that suggests it might be profitable to have someone gather info on them and see if they have a passion you can target. And often, you can create a whole class of "premium" items for very little work, just slapping a custom skin and a +5% bonus on top of a pre-existing game object. [0] Descent. http://descentchampions.org/new_player.php http://descentchampions.org/new_player.php to set up the originals; http://descendentstudios.com/ http://descendentstudios.com/ for the upcoming prequel
- josho 11y agoStartups are about doing things that don't scale--initially. By targeting a few whales you can figure out what strategies work. Once you've validated individual strategies then you can codify them for your millions of other users. http://paulgraham.com/ds.html http://paulgraham.com/ds.html
- blumkvist 11y agoSeveral tens of thousands of dollars.
- rubidium 11y ago" I remember we had a whale in one game that loved American Football despite living in Saudi Arabia. We built several custom virtual items in both his favorite team colors and their opponents, just to sell to this one guy. You better believe he bought them. " That answers one question I had. How to target the whales. I remember one free-to-play pay-to-win game I played where they had a promotion to get a random chance of getting a new OP character. On the first day, one player had 9 maxed out. The forums calculated the player likely spent somewhere between $30-50K to get them. I then realized how big a deal "whales" are in games. A big enough whale can employ a dev for a year.
- eric_h 11y ago"Whales" are critical to the revenue of many industries. gambling, alcohol, gaming, fashion, etc. all make a large chunk of their revenue from a small(ish) number of whales. Obviously the percentages vary by industry, but there's a reason when you go to Vegas and drop 10k at the craps table that you can get a "free" luxury suite from the hotel.
- shabble 11y agoSee "Don't call them Whales"[1] presentation by the CEO of Kongregate, a large online/flash games site. ~75% of revenue from ~2% of users, broken down in all sorts of interesting ways. [1] http://www.slideshare.net/emily_greer/dont-call-them-whales-freetoplay-spenders-virtual-value-gdc-2015 http://www.slideshare.net/emily_greer/dont-call-them-whales-...
- aethertron 11y ago>It is almost certain you have or are playing a game I have produced or worked on in a major capacity. Maybe for a few minutes. I like to think I'm good at analysing game mechanics, as a long time gamer and sometimes amateur game designer. So I mostly avoid F2P games. The tactics are repulsive to my tastes, and I can smell them from a mile away. When there's a choice between struggling to meet a challenge by improving my skill, or paying my way though, my inclination is to take a 3rd choice: stop playing this and do something else. So I much prefer paying up front for a game. I'm old-school that way. Maybe this option is viable, as a 'serious' gaming hobbyist, only temporarily. But right now, the best games (in my genres of choice) are sold on the traditional purchase model. They are PC and console games. Generally, I don't like 'endless' games; I prefer a game to have an ending: I play it, experience it 'fully', finish it, then move on to something else. (But... just to undermine everything I've stated above, I am playing Pac Man 256. It has good gamefeel. I'll play it until I get all the powerups, perhaps. No interest in high-scores...) tl;dr: IMO F2P games are inferior instances of the artform. Be cool like me and play superior PC and console games. Also, Jonathan Blow has some interesting points to make on how the payment form of games (and entertainment in general) affects their structure/quality. This is the one where he talks about addictive mobile Skinner box games [x] [x]: https://youtu.be/AxFzf6yIfcc https://youtu.be/AxFzf6yIfcc
- caseysoftware 11y agoYou assume that just F2P games do this? If it "adds value" - however management describes that - then you can assume that they've considered it (at minimum) or have done it (likely).
- aethertron 11y agoDo what, exactly? I said a bunch of stuff about the badness of F2P. Some of it, yes, is not exclusive to F2P. Let's be specific. I extolled the superiority of AAA. (Edit: I admit I wasn't specific before. I said PC and console, and the 'best' games.) I don't think Metal Gear Solid 5 or Bloodborne mine my data and try to sell me endless IAP trinkets. But I did give my the PlayStation service access to my Facebook and Twitter to I could post screenshots. So maybe they're already doing datamining there, and it's only a matter of time before everything goes totally corrupt and shit. But it's a totally different economic model. £40-50 per game. For the time being, I reckon I'm safe.
- walterbell 11y agoIn 2014, Ben Thompson at Stratechery explained how F2P "whale" targeting helped Facebook's valuation, https://stratechery.com/2014/dependent-digital-whales/ https://stratechery.com/2014/dependent-digital-whales/ "Facebook is going gangbusters because of ads for free-to-play games, developers are excited about the chance to cash in via Facebook ads, Google and Twitter are trying to mimic Facebook’s success, and Google and especially Apple are hanging their app store hats on the amount of revenue generated by in-app purchases. In other words, billions of dollars in cold hard cash, and 20x that in valuations are ultimately dependent on a relatively small number of people who just can’t stop playing Candy Crush Saga."
- squozzer 11y agoI doubt only F2P games hoover up the data. Ever read a EULA, end-to-end, and understood everything? Neither have I. But I will offer as a hypothesis that the phrase "we collect user data to enhance the gameplay experience" has a level of semantic elasticity unrivaled outside of politics.
- toothbrush 11y agoI'm probably not well enough informed, but this struck me as weird: “And if you are a whale, we take Facebook stalking to a whole new level. You spend enough money, we will friend you. Not officially, but with a fake account. Maybe it’s a hot girl who shows too much cleavage?” Why would people friend random accounts of people they don't know?
- pluma 11y agoDoesn't matter as long as enough people do it.