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I bought my daughters Kindle Fire's for Christmas. It doesn't have the Google Play store. 99.99% of the apps available, either free or even paid, are cookie c

I bought my daughters Kindle Fire's for Christmas. It doesn't have the Google Play store. 99.99% of the apps available, either free or even paid, are cookie cutter, mass produced, generic garbage. Almost all the free apps were complete junk. Besides that, the Kindle Fire is a fundamentally useless device for kids. The kid mode was so buggy as to be useless. Take more than a few minutes of video and the wifi won't work. Some bug about if the disk is full wifi fails to work. There's just about no way to get the videos off the device, and no way for kids to do it. Download 2 movies? The wifi stops working. Install an app? 80% of the time, it never shows up in the menu. The entire experience was stunningly bad. Amazon's entire Android device category is garbage. People complain about the extensions to Android by Samsung, etc, but honestly at least those other companies don't fundamentally ruin the device.

eclipxe 11y ago
Did you contact CS? Amazon's customer support is amazingly good and would take care of that for you ASAP.
- shawabawa3 11y ago
  Customer support will be happy to refund your purchase, but there's nothing they can do about a fundamentally bad product
  - eclipxe 11y ago
    This clearly sounds like defective hardware that could be replaced.
    - justin_vanw 11y ago
      The hardware is fine, it's a software issue.
tootie 11y ago
If your kid is reading at a first grade level or so, the best device for her is a Chromebook. It can play all the little flash games on nickjr.com or pbskids.org, but is also a tiny functional computer with a full keyboard and trackpad.
j_s 11y ago
You have my attention as a potential customer - you are saying Amazon FreeTime Unlimited is useless due to hardware/software issues? To me it seemed like a unique service no other company is attempting to provide right now. Can you give any additional detail regarding the device type and specific issues? Thanks in advance for your time! http://www.amazon.com/gp/feature.html?&docId=1000863021 http://www.amazon.com/gp/feature.html?&docId=1000863021

eclipxe 11y ago

Did you contact CS? Amazon's customer support is amazingly good and would take care of that for you ASAP.

shawabawa3 11y ago
Customer support will be happy to refund your purchase, but there's nothing they can do about a fundamentally bad product
- eclipxe 11y ago
  This clearly sounds like defective hardware that could be replaced.
  - justin_vanw 11y ago
    The hardware is fine, it's a software issue.

tootie 11y ago

If your kid is reading at a first grade level or so, the best device for her is a Chromebook. It can play all the little flash games on nickjr.com or pbskids.org, but is also a tiny functional computer with a full keyboard and trackpad.

j_s 11y ago

You have my attention as a potential customer - you are saying Amazon FreeTime Unlimited is useless due to hardware/software issues? To me it seemed like a unique service no other company is attempting to provide right now. Can you give any additional detail regarding the device type and specific issues? Thanks in advance for your time! http://www.amazon.com/gp/feature.html?&docId=1000863021 http://www.amazon.com/gp/feature.html?&docId=1000863021