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I do have customers: about 97% of them. I also provide free services as a gift to my local community ( Groningen ), just to give back. I am not downloading GBs
by the-dude 11y ago
I do have customers: about 97% of them. I also provide free services as a gift to my local community ( Groningen ), just to give back.
I am not downloading GBs of VMs and spend hours of time to validate IE for a couple of illiterate smugs.
- JosephRedfern 11y agoHow does using IE make you an "illiterate smug"? Not everyone has a choice.
- spacecowboy_lon 11y agoSome humility on your part might not go amiss treating your users like this is not very professional.
- onion2k 11y agoIf 'a couple of illiterate smugs' represents 3% of your userbase then you only have 67 users to worry about. I don't think I'd do much optimisation for a site that small either. ;)
- the-dude 11y agoI know this is HN and everybody is building the next Facebook and has humongous numbers of users. But there is also local bands, volunteer ran music venues and such in a city of 200k tops. Which is apparently unworthy of HN. Noted.
- onion2k 11y agoI don't believe that's the case. Most startups, even YC startups, have no aspirations to be the next Facebook with it's billions of users. They just want to do as well as possible in their market. Every startup should aspire to serve it's customers as well as it possibly can - regardless of whether that's a couple of hundred thousand people or a couple of billion people. But that has to include the all the customers, not just 97% of them. Start with the low-hanging fruit of course, but never settle for "those customers are too much effort to bother with". That sort of negative sentiment is toxic.