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Some nuance should be applied here: this is usually said in the context of startups. In the first few years of a startup, there's no such thing as a mundane su
by makeitsuckless 11y ago
Some nuance should be applied here: this is usually said in the context of startups.
In the first few years of a startup, there's no such thing as a mundane support role. The first person you hire for support is your future "VP Customer Support". The first few people will form the support culture and processes of a company for the future.
In this context, all hires should be A-players, because they are supposed to contribute way more than just fulfil the role in their job description.
- seanmcdirmid 11y agoThere are people who are passionate about doing X. They know how to do X very well, might even be a world expert in X. Now, you might even have one of these people at your startup, or maybe not because it can aponly accept jack of all trades at the beginning? Also, keep in mind that advancement in technology typically occurs through specialization, not generalization. So do you really want your machine learning star working on customer support? If they spent 8 years a PhD to become an expert in that, how would they feel?