tonylucas

8 ms·

31.
by tonylucas 11y ago
This is the area we (www.converse.ai) are focussed on, as it's solving a real pain point. Semi or fully automating realtime customer service is definitely a real use case :)
32.
by tonylucas 11y ago
A great point regarding pragmatics. Personality is also becoming a key issue to consider. There is a whole pile of interesting posts around building conversational services/bots. Some interesting ones: Sam Lessin: https://t
33.
by tonylucas 11y ago
Posting at the direct suggestion of the author of the article (just to clarify I'm not trying to comment hijack), we (www.converse.ai) have solved a good deal of these problems, and are making it available as a platform for companies t
34.
by tonylucas 11y ago
Thanks for posting, if I can answer any questions, happy to :)
35.
by tonylucas 11y ago
I would hope in the future that more and more services are actually directly available to be interacted with over one or more messaging networks, enabling easy, asynchronous communication. Whether Comcast would want to make it that easy for
36.
by tonylucas 11y ago
You are presuming that they will employ all of the people needed. Why for example would they not turn this into a platform that easily added the AI benefits for external vendors and services, and just be the middleman collecting a cut in so
37.
by tonylucas 11y ago
I think that also depends on who is actually completing/fulfilling the task, in the DMV example its AI adding context to a task that can't be automated easily. The AI can still do the requirements/information gathering and le
38.
by tonylucas 11y ago
I think the chat logs will help, but it won't just be about that data. The data around how users interact will also be important: Do they prefer a back and forth conversation, or do they want to say everything in one go. Do they want t
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by tonylucas 11y ago
More information on how it works is available at http://blog.converse.ai - I wrote a series of posts describing it's key functionality. Would love to get some feedback :)
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Show HN: Easily build your own conversational services/bots(converse.ai)
3 points by tonylucas 11y ago|1 comments
41.
by tonylucas 12y ago
The pre-trip organisation bit is something We are working on as part of a long term goal of our new startup, Planning To (www.planning.to) Being able to use the context of peoples existing plans and calendar/schedules to provide automa
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Fridge sends spam emails as attack hits smart gadgets(bbc.co.uk)
12 points by tonylucas 13y ago|1 comments
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Replicating an AWS feature in 100 lines of Lua(flexiant.com)
2 points by tonylucas 13y ago|0 comments
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by tonylucas 13y ago
Silicon Valley Bank (www.svb.com) might well do
45.
by tonylucas 18y ago
I believe it was myself who posted on the other list. FlexiScale certainly has had it's issues this year, there is no doubt about that, however we are all extremely confident about the new release that will be coming out in Q1 of 2009, and