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speak_plainly
searching PlanetScale…
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16 ms
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211.
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by
speak_plainly
3y ago
My response was taking into account many assumptions, but Deming’s 'Out of the Crisis' is nearly 500 pages on the topic, so I can’t do him justice in a few lines. Let me try and give you a simple illustration. So imagine you’re a
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by
speak_plainly
3y ago
Mistakes should be viewed as a systemic issue. There is a quality assurance approach or theory from W Edwards Deming that needs to be absorbed by institutions, and it’s that everyone is trying to do their best job and it's the machiner