pardner

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61.
How to hire for customer support(blog.freshdesk.com)
1 points by pardner 12y ago|0 comments
62.
by pardner 12y ago
Considering the widespread outages they caused this week with a 10am PDT maintenance, and the widespread complaint re: their timing, I'm going to chalk this one up to unvarnished arrogance.
63.
Heroku schedules maintenance peak-hours in US again. Really.(status.heroku.com)
2 points by pardner 12y ago|3 comments
64.
by pardner 12y ago
Kim-1, all souped up with cassette interface
65.
by pardner 12y ago
There is no reason they cannot perform maintenance for US zones and EU zones at different times and avoid M-F mid-day for everyone. So it's probably "just easier" for Heroku this way.
66.
by pardner 12y ago
Compounding the issue of irresponsibly scheduling maintenance for US zones mid-day in the US, they ALSO broke ability to scale worker processes to zero, so there was literally NO way to wind your app down and prevent worker jobs from firing
67.
Heroku REALLY screwed up today
4 points by pardner 12y ago|3 comments
68.
Ask HN: where do you host your most critical email addresses?
4 points by pardner 12y ago|1 comments
69.
Apple begins demanding revenue split for deals discussed using iPhone (humor)(blog.pardner.com)
1 points by pardner 13y ago|0 comments
70.
Microsoft, please stop being such a whiny bitch(blog.pardner.com)
5 points by pardner 13y ago|0 comments
71.
by pardner 13y ago
We found Godaddy's free dns service was causing a noticeable number of random "website not found" errors. While it might have been mitigated by adding a secondary dns provider we decided to find a more robust primary dns solu
72.
by pardner 13y ago
I looked at easyDNS couple of years ago, at that time did not allow reverse lookups for PTR records, but it looks like they do now. Worth a look for sure, thanks.
73.
by pardner 13y ago
got a new note from zerigo support saying they will refund after cancel: "If you are on an annual or quarterly plan and do not wish to continue with Zerigo service, you are eligible for a pro-rated refund after you cancel your service.
74.
by pardner 13y ago
Looking hard at dnsmadeeasy... Anyone using them as primary DNS? Basic specs look good: $60/YR for 25 domains ... supports zone imports... uptime guarantee.
75.
by pardner 13y ago
Only DynDns top-tier products allow zone file importing (one of the features that sold us on Zerigo in the first place since we have 50 domains). And those packages start at $300/mo AND have a 1 year non-refundable contract.
76.
by pardner 13y ago
Hitting ramen profitability and being able to click the "donate" button on many of the gems and plugins that helped us get there.
77.
by pardner 13y ago
The note I got from support says: "A pro-rated credit will be applied for any unused portion of your existing plan towards the new service." That said, since they are choosing to break a pre-paid annual agreement I presume one can
78.
by pardner 13y ago
Sad thing is, I'd actually stick with them if they were grandfathering pre-paid plans. Not doing so is mind-blowingly arrogant.
79.
Zerigo terminates annual plans mid-way to jack rates 19x
20 points by pardner 13y ago|16 comments
80.
by pardner 13y ago
snap!
81.
by pardner 13y ago
Unfortunate that Zerigo did not (apparently) bother to deploy ddos protection after the event a year ago, and waited until this event to do so. This is part of their auto-reply to any emails to support: "Zerigo has procedured DDOS miti
82.
by pardner 13y ago
If Route53 ever supports Primary/Secondary DNS Zone Transfers (AXFR/IXFR) it will be a no brainer for us, too. Even with Amazon, we just can't have all our DNS eggs in one basket.
83.
by pardner 13y ago
That is, in fact, one badass list. Nice work, great resource.
84.
by pardner 13y ago
Implementing secondary DNS servers is essential, and has kept our primary site up and running. That said, it is UNFORGIVABLE (imo) that Zerigo failed to send ANY type of notification to its DNS customers... they have apparently been having
85.
by pardner 13y ago
Thank goodness for secondary DNS servers (dnsunlimited in our case)... the sites we implemented secondary DNS for are running fine.
86.
by pardner 13y ago
One of my companies sends a lot of email. When we updated some templates, ipads and iphones seriously messed up the email (all recipients saw was a gray screen... IF they scrolled down they saw a "partially downloaded' message.) T
87.
If your site's emails are not downloading on ipad/iphone(emailonacid.com)
1 points by pardner 13y ago|1 comments
88.
by pardner 13y ago
OP is right about not using regex, but wrong about the "just send it" solution (for reasons outlined by several other posters). We use this clever (and well-explained) solution from http://my.rails-royce.org/2010/07/21/email-validation-in-
89.
by pardner 13y ago
Highly recommend HyperPDF addon. PDF creation has been non-trivial (or very expensive) for Heroku apps. My company found out about and started using this Heroku add-on last weekend, and went straightaway into production with a valuable new
90.
PDF creation for Heroku apps (brand new sample app)(github.com)
1 points by pardner 13y ago|1 comments

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