marcuscreo

11 ms·

61.
by marcuscreo 13y ago
Shocking, but unusual in my experience...
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by marcuscreo 13y ago
Exactly! Stuff4ben, does it motivate to you to know you're "helping save the company $1M" or to feel like "your digging the same ditch, different day"?
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by marcuscreo 13y ago
You actually hit on an interesting point, and there's some truth to that! People who didn't work the personal angle often felt "left out" or "ignored", especially in light of how much Scott got done. But, the
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by marcuscreo 13y ago
Agreed. Where should I post it? Somewhere that those hair-gel-using, dockers-wearing, matching-socks douches in Marketing can find it? :-)
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by marcuscreo 13y ago
It's not. They do their job anyhow. But they have 100 things to care about today, do you want to be one of them? And do you want people to perform their job for you, or do want them to care about the quality and outcomes of the
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by marcuscreo 13y ago
Sorry, I'm not inferring you need friends. I am inferring that treating IT folks as human beings will being more success over treating them like cogs in a machine you hate to deal with. Are you really saying that people with disrespec
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by marcuscreo 13y ago
Thanks! As a nerd, I know I had to learn it the hard way.
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by marcuscreo 13y ago
If you choose to see it as schmoozing, you missed the point. It's about valuing the people you depend upon, and making an effort to be humble, thankful, and to get to know them. If you're only doing this to get better service, st
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by marcuscreo 13y ago
dsr, that's true. It is a workaround. But I wasn't writing to IS Management who can change the system, I'm writing to those trapped (on both sides) of a broken system.
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by marcuscreo 13y ago
Lol, do you have a sign that says "Your lack of planning does not constitute an emergency for me."? I think if people feel someone is gaming the system, it will work against them. It has to be sincere, and holistic in approach.
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by marcuscreo 13y ago
Agreed, nothing says "I Love You" like a clear, reproducible support ticket! Scott was always willing and able to help the IT folks understand the value of what was being done, which energized everyone.
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How to succeed with your IT department(marcusblankenship.com)
27 points by marcuscreo 13y ago|42 comments
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Launch Festival 2013 interviews(creoagency.com)
1 points by marcuscreo 14y ago|0 comments