jarland

7 ms·

1. 31.▲
   by jarland 10y ago

   No worries! You're always welcome at DigitalOcean :)
2. 32.▲
   by jarland 10y ago

   > Why did I not receive any notification? A change in contract of that magnitude should have led to me being directly notified per email or other communication methods, so that I’d actually have a chance at still using the credit. I agre
3. 33.▲
   by jarland 10y ago

   The change was made a year prior. It was not communicated via email. That email you received was a reminder. We only put up a notification in the control panel. That was the communication failure, and I apologize for it. At no point should
4. 34.▲
   by jarland 10y ago

   Absolutely, please ask for me if you run into any trouble. You should not have any problem.
5. 35.▲
   by jarland 10y ago

   On one hand, the policy change was made a year prior. On the other hand, we didn't communicate it as well as we should have. I apologize for that. I consider myself as much responsible as anyone else on that. If you ever want that acco
6. 36.▲
   by jarland 10y ago

   Hey Matthew, I just wanted to let you know that I really appreciate your feedback, as well as the feedback from the other commenters here. I understand that many here are concerned that banning the account seems, from this perspective, to h