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gigamick
searching PlanetScale…
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31.
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by
gigamick
5y ago
Thanks so much. What extra customisation would you like to see?
32.
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by
gigamick
5y ago
Ok this is amazing feedback. I'll work on this today and maybe even make a dummy dashboard that folk can play with.
33.
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by
gigamick
5y ago
hmm cheers I'll look into this. Should be fine though....
34.
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by
gigamick
5y ago
I'm just using bootstrap5 and the design (if you want to call it that lol) is my own. I don't believe css frameworks should be used for "design" so to speak, as in themes. I just use the helper classes like padding, marg
35.
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by
gigamick
5y ago
Actually its just Bootstrap5 :-)
36.
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by
gigamick
5y ago
I'll maybe add a wee video. Tickets are created via a form. Tickets go onto your dashboard. When you reply the submitter gets an email notification. When the submitter replies you get an email notification. So on and so forth until you
37.
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by
gigamick
5y ago
Thanks!
38.
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by
gigamick
5y ago
haha it's actually linked right there on the homepage :-)
39.
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by
gigamick
5y ago
Cheers - addressing this today. I love HN - months of feedback in like 20 mins haha.
40.
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by
gigamick
5y ago
So odd that the pizza works and the flag doesn't. Same fontawesome package.
41.
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by
gigamick
5y ago
haha!
42.
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by
gigamick
5y ago
Hey thanks for this. Yeah I'm a bit cowboyish in that regard haha. I'll turnout off when I go to put it out into the world for real. For now I'm really appreciating the feedback I'm getting (only started working on this
43.
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by
gigamick
5y ago
Odd… I’m seeing it on multiple different connections. And if the pizza’s working there’s no reason the flag shouldn’t be. Both font awesome fonts
44.
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by
gigamick
5y ago
This is pretty cool. Well done.
45.
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by
gigamick
5y ago
yeah its supposed to be a Scottish flag. What are you seeing?
46.
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by
gigamick
5y ago
Started on this 4 nights ago and due to the intentional simplicity of it, I've decided it's good enough to put out there and start getting feedback. Over the past year or so I've tried basically every support tool for my main
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Show HN: I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers
(reallysimplesupport.com)
84 points
by
gigamick
5y ago
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69 comments
48.
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by
gigamick
5y ago
I also really like privnote but I don't think a service such as this should be carrying really shitty ads.
49.
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by
gigamick
5y ago
This is what I done! I realised this morning as I was in a McDonalds drive thru queue how easy it would be to solve just by adding an "are you sure" screen.
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by
gigamick
5y ago
"there's no affirmative proof of a note's destruction on the server side. It seems to just update the database to mark the note as empty and deleted" Isn't updating the note to be empty and deleted enough? It is tot
51.
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by
gigamick
5y ago
Just open the Link.
52.
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by
gigamick
5y ago
Laravel only, basically.
53.
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by
gigamick
5y ago
Thank you :-)
54.
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by
gigamick
5y ago
So are you saying this is a good thing? You think I should highlight this?
55.
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by
gigamick
5y ago
This is a problem for all OSS and it's something ive been pondering but I don't know how to satisfy this concern.
56.
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by
gigamick
5y ago
ISSUE RESOLVED
57.
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by
gigamick
5y ago
Fair - I will add this.
58.
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by
gigamick
5y ago
This issue now resolved :-)
59.
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by
gigamick
5y ago
This issue now resolved.
60.
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by
gigamick
5y ago
I've no resolved this issue in the same way that other similar products do; I have added a "are you sure you want to read this" screen. Problem resolved :-)
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