edwinwee

25 ms·

301.
by edwinwee 8y ago
I'm a manager on Stripe's support team. I'm really sorry this happened. Could you email me at edwin@stripe.com and I can dig into this more?
302.
The SEC Has Had Its Own Questions About LaCroix(wsj.com)
3 points by edwinwee 8y ago|0 comments
303.
by edwinwee 8y ago
(I work at Stripe.) We're back up now: https://twitter.com/stripestatus/status/1004890391617761280
304.
by edwinwee 8y ago
(I work at Stripe.) We're back up now: https://twitter.com/stripestatus/status/1004890391617761280
305.
by edwinwee 9y ago
I work on Stripe support. Chat support's now available through the Dashboard Monday through Friday, 24 hours a day. We're testing phone support, and we're working to roll it out soon. If you do run into any issues, always fee
306.
by edwinwee 9y ago
I'm a manager on Stripe support. I'm incredibly sorry that happened. Can you email me at edwin@stripe.com and I can look into this further?
307.
by edwinwee 9y ago
Working on it, but no real news yet. Have you signed up at https://stripe.com/global#IL yet?
308.
by edwinwee 9y ago
Stripe supports interchange plus when a business would prefer that solution. For the majority of businesses that we work with, they prefer the simplicity of the rates published on our site.
309.
by edwinwee 9y ago
What's not working for you? Could you email me at edwin@stripe.com and we can help troubleshoot?
310.
by edwinwee 9y ago
Edwin from Stripe here. We're working on phone support, and it'll be rolled out very soon. I'd like to dig into the previous emails you mentioned. Could you email me at edwin@stripe.com?
311.
by edwinwee 9y ago
The site is loading now, and we're continuing to monitor. It had trouble loading for some between 17:31–18:10 UTC.
312.
by edwinwee 9y ago
The site stripe.com is experiencing issues loading for some -- the API is unaffected. We're working to bring the site back up now.
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by edwinwee 9y ago
Elements works with Connect! Any platform can integrate it. We're also working to improve the connected account flow. In the US, we recently launched Express Accounts to help with this, and we hope to bring it to Japan soon. https:&#x
314.
Stripe Elements: Pre-built UI components to help you create checkout flows(stripe.com)
494 points by edwinwee 9y ago|122 comments
315.
Readwise sends you a daily email resurfacing your best Kindle highlights(readwise.io)
4 points by edwinwee 9y ago|0 comments
316.
The U.S. Government’s long road to adopting the cloud(increment.com)
2 points by edwinwee 9y ago|0 comments
317.
by edwinwee 9y ago
If you're based in the US or AU, we have a 2-day rolling payout schedule: https://stripe.com/docs/payouts We're working to speed this up for other countries!
318.
by edwinwee 9y ago
We've been testing phone support, and we're working to roll it out very soon. Last week, we expanded live chat availability, and it's now available 24 hours, Monday through Friday.
319.
by edwinwee 9y ago
Weird, sorry about that. Could you email me at edwin@stripe.com and I can look into this?
320.
by edwinwee 9y ago
You might want to look into Upwork,[0] PeoplePerHour,[1] or Airpair.[2] There are also some great third-party e-commerce integrations that are pretty simple to set up: https://stripe.com/works-with/categories/ecomm
321.
by edwinwee 9y ago
> you need customers to re-enter card details :scream: We can work directly with your previous payments provider to import card details directly, which helps take the burden off when migrating (and keep things PCI-compliant ;) ).
322.
by edwinwee 9y ago
I'd love to hear more about the complexity you ran into to see if we can make it easier. Could you email me at edwin@stripe.com?
323.
Stripe's new issue of Increment: Cloud(increment.com)
2 points by edwinwee 9y ago|0 comments
324.
by edwinwee 9y ago
Hi there, I work at Stripe. Sadly, the cardholder's bank ultimately makes the decision on who wins disputes, and we don't have the ability to reverse them. For some context, when a dispute is initiated, the bank automatically refu
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by edwinwee 9y ago
(I work at Stripe.) We take issues like these very seriously, and are working with Coinbase to make sure they get you your Bitcoin. We'll follow up on our email thread as soon as we have an update.
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by edwinwee 9y ago
That doesn't look right. Could you share with me your browser and OS versions? edwin@stripe.com
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Stripe Sigma(stripe.com)
8 points by edwinwee 9y ago|0 comments
328.
by edwinwee 9y ago
Hm, could you email me at edwin@stripe.com and I can take a look into this?
329.
Improving Stripe Connect to enable more platforms(stri.pe)
12 points by edwinwee 9y ago|0 comments
330.
by edwinwee 10y ago
There is! https://increment.com/feed.xml

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