agmiklas

13 ms·

1. 61.▲
   by agmiklas 16y ago

   Hey! No revealing trade secrets!
2. 62.▲
   by agmiklas 16y ago

   Hmm... we'd prefer someone able to come in, but we'd consider someone remote. Please send me an email (andrew@pagerduty.com) if you'd like to chat.
3. 63.▲
   by agmiklas 16y ago

   Thanks very much!
4. 64.▲
   by agmiklas 16y ago

   Heh heh... we actually have a good solution to that problem. Join us and see ;)
5. 65.▲
   by agmiklas 16y ago

   Correct, we've raised an angel round, but haven't yet done a series A. This allows us to offer a reasonable salary with a much larger ownership slice than would be possible with a post series A company. By the way, it's also becoming more
6. 66.▲
   by agmiklas 16y ago

   Sorry about the duplicate post -- wanted to make sure people could ask questions about the job or PagerDuty. (Is there a way to enable comments for job stories directly?)
7. 67.▲
   PagerDuty [YC S10] hiring an operations engineer(pagerduty.com)

   24 points by agmiklas 16y ago|14 comments
8. 68.▲
   Hire HN: PagerDuty [S10] - Operations Engineer(pagerduty.com)

   17 points by agmiklas 16y ago
9. 69.▲
   by agmiklas 16y ago

   This is something I've never quite understood. Best practice guides say you need to do a "flush all tables" in MySQL and then do a filesystem freeze (possible in XFS) before you can use a snapshot system like the ones built into EBS or LVM
10. 70.▲
    by agmiklas 16y ago

    To clarify: on entry to the US, a visa-waiver national is given allowance for a 90 day stay (usually). If the traveller leaves the US, but remains in North America, and then re-enters the US, they won't give you an additional 90 days. Ins
11. 71.▲
    by agmiklas 16y ago

    I don't think it is. The following is from the ACM's copyright assignment form [1]: Each of the Employer/Author(s) retains the following rights ... The right to post author-prepared versions of the Work covered by the ACM copyright in a pe
12. 72.▲
    by agmiklas 16y ago

    We really enjoyed the Springboard program as well. In our year, they seemed to put an emphasis on bootstrapable, B2B businesses (possibly because this is the route Red Gate Software took). We learned a lot from them about how to establish
13. 73.▲
    by agmiklas 16y ago

    PagerDuty co-founder here... The group actually changed a bit from one application to the next. The ideas were completely different for the first and second applications. Applications three and lucky number four were for PagerDuty.
14. 74.▲
    by agmiklas 16y ago

    Not the original poster, but here's some stuff I really wish AWS had: a) Ability to map an elastic IP to an ELB. The CNAME thing it uses now has way too many drawbacks [1]. b) Ability to make an RDS instance a slave to or a master for a no
15. 75.▲
    by agmiklas 16y ago

    We applied with PagerDuty twice (first time rejected at the application stage, second time successful). The other two times were different ideas (rejected at the interview stage). I'm actually curious now if we set the record for most reje
16. 76.▲
    by agmiklas 16y ago

    Even with separate records for each subdomain, I think you'd still have the problem. You'd need to do: acme MX (mail_server_ip) acme CNAME (ELB hostname) ... but that isn't allowed. The problem is with the records conflicting, not with the
17. 77.▲
    by agmiklas 16y ago

    They actually do that -- they keep the old IP live for a while to prevent problems with clients that might have cached the IP.
18. 78.▲
    by agmiklas 16y ago

    Yup -- they most certainly do. I think they switch around the name -> IP mapping in response to traffic rates -- if you suddenly get a surge of traffic, they'll move your virtual ELB instance to a physical load balancer that is current
19. 79.▲
    by agmiklas 16y ago

    The problem though is that you can't put MX and CNAME records at the same point in the DNS hierarchy. So if you want to host a site on an ELB at acme.pagerduty.com, you can't then put in MX records for acme.pagerduty.com, because they'll c
20. 80.▲
    by agmiklas 16y ago

    (Blog author here) I totally agree -- I don't think there's ever a good reason to use a LB for mail, for exactly the reasons you mention. However, the problem with using CNAMEs for LBs is that you can't both host mail and a site at the same
21. 81.▲
    by agmiklas 16y ago

    PagerDuty also includes voice calls, which we've seen through experience are more reliably delivered than SMS messages (esp. SMSes through email-to-SMS gateways). As with the SMS messages, you can immediately acknowledge or escalate during
22. 82.▲
    by agmiklas 16y ago

    Yeah, we're going after companies with big uptime requirements that have already grown to the point that they have an operations team of more than one person.
23. 83.▲
    by agmiklas 16y ago

    Pingdom doesn't provide our full range of alerting features, such as phone alerts, on-call scheduling, and two-way SMS (so you can hand off problems to other engineers straight from your phone). Actually, Pingdom is one of the most common s
24. 84.▲
    by agmiklas 16y ago

    Amazingly enough, pagerduty.com was available. We were totally blown away by that -- thought for sure it would've been taken.
25. 85.▲
    by agmiklas 16y ago

    This is actually one of the big reasons we built PagerDuty. SMS is not as reliable as people think -- messages get dropped or delayed by hours all the time. We've found the automated phone calls to be a much more reliable way of getting th
26. 86.▲
    by agmiklas 16y ago

    Thanks Omar. With Baskar, I think we might also have the distinction of being the first Comp Eng 2006 startup on TC, too :)
27. 87.▲
    by agmiklas 16y ago

    Thanks very much! It's always great to hear that PagerDuty is working well for people.
28. 88.▲
    by agmiklas 16y ago

    Thanks Danielle! Twilio plays a big role here at PagerDuty. You guys have been great. More importantly, on the few occasions where's there's been service hiccups, we've never had problems getting hold of someone at Twilio. Can't say the
29. 89.▲
    by agmiklas 16y ago

    FWIW, Canada has no estate tax [1], but from what I recall, it scores better than the US in terms of wealth division and social mobility. [1] There is no estate tax, but death does trigger the capital gains tax. So the estate pays tax as t
30. 90.▲
    by agmiklas 16y ago

    You can determine the spherical nature of the Earth using your own observations -- but you do have to be perceptive. The way the stars and shadows change with even a small shift in latitude was a dead giveaway to men ~2500 years ago. Even