NamecheapCEO

8 ms·

31.
by NamecheapCEO 5y ago
Reach out, we'll get this fixed
32.
by NamecheapCEO 5y ago
We have every right to choose who we do or don't do business with. We are a private company and are protected as such. If you need more time to move away, reach out.
33.
by NamecheapCEO 5y ago
Tax dollars fund that very government whether directly or indirectly. If you have a property this is anti regime or to that effect. We will consider white listng you.
34.
by NamecheapCEO 5y ago
We'll definitely consider extending the deadline if it is causing problems.
35.
by NamecheapCEO 5y ago
Cancel culture doesn't usually involve government war crimes. I am anti woke myself but pro genocide I am not.
36.
by NamecheapCEO 5y ago
Shouldn't be the case, please reach out to our support and we'll rectify it.
37.
by NamecheapCEO 5y ago
Strange, should not have gone to you. Sorry about that.
38.
by NamecheapCEO 5y ago
You'll get refunded on any time you have left on that service. (hosting, email)
39.
by NamecheapCEO 5y ago
I'd be open to making exceptions in cases that are anti-regime.
40.
by NamecheapCEO 5y ago
We've never focused any of our business in China with intention. I didn't want our company to acquise and sell it's soul to do business there so we purposely avoided it all these years. We may have some customers there but no
41.
by NamecheapCEO 5y ago
If we were virtue signaling we wouldn't willingly be giving up a not non significant part of our business. This hurts us financially but it's the right thing to do, at least for us. Your leader/country is already killing inno
42.
by NamecheapCEO 5y ago
If you are no longer based there and are not contributing to the regime in any way via taxes/duties we can whitelist you.
43.
by NamecheapCEO 5y ago
You'll be fine, please contact us and we'll get you whitelisted. Point here if any confusion with our support team.
44.
by NamecheapCEO 5y ago
Sure but I don't want our company to be a factor in that contribution. I'm sure there are plenty of others out there willing to take the money and provide these services. If there are anti-government non profits out there, We&#x27
45.
by NamecheapCEO 5y ago
We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro
46.
by NamecheapCEO 7y ago
Is it not enough that Facebook and Zuck tread all over their customers privacy on their own platform? Now they want other companies to do it for them with their own customers as well. This is just another attack on privacy and due process i
47.
by NamecheapCEO 7y ago
Is it not enough that Facebook and Zuck tread all over their customers privacy on their own platform? Now they want other companies to do it for them with their own customers as well. This is just another attack on privacy and due process i
48.
by NamecheapCEO 7y ago
From our side, we do not, nor have we ever monitored and registered our customer's domain searches. The easiest way to test this is to try and replicate it. I've seen similar complaints pop up from time to time and I've even
49.
by NamecheapCEO 8y ago
Thank you and I'm sorry to hear that you left us. Please do try and check back with us at some point. I believe you'll see a difference in our approach to how we do things and the decisions we make going forward.
50.
by NamecheapCEO 8y ago
While we still have some gaps around GDPR we have active workstreams to close them. We've also rolled out free privacy protection to all of our customers, not just those in the EU. I can also say that we've always been extremely c
51.
by NamecheapCEO 8y ago
No excuses, you're right, we made a bad decision then and losing customers like you was the consequence of that. I apologize for that and any other negative experiences you may have had with us due to this.
52.
by NamecheapCEO 8y ago
Hello Fej, to be honest, we signed an exclusive contract with Comodo before Let's Encrypt even existed. The length of that contract is ten years. It's put us in a tough situation as far as what we can offer out of the box to our c
53.
by NamecheapCEO 8y ago
Thank you, I need to explicitly call out our/my shortcomings if we want to improve as a company going forward. We are making big changes to the way we are doing things and a commitment to full transparency and having open and honest co
54.
by NamecheapCEO 8y ago
Thanks for the feedback I appreciate it and I am very sorry to hear about your experience. While I can't go back and change what happened, I want to let you know we recognize the mistakes we've made and I can assure you we are com
55.
by NamecheapCEO 8y ago
Honestly, we seriously dropped the ball trying something new. It was a mistake on my part and a bad decision looking back. I posted about it on our blog here https://www.namecheap.com/blog/true-totp-2fa-and-u2f-are-com.
56.
by NamecheapCEO 8y ago
Your logic is absolutely ridiculous but I'll try to play along. Go here http://www.registrarowl.com/report_registrar_total_domains.p... and tell me again who our competition is. I don't see any of the companies yo
57.
by NamecheapCEO 8y ago
Yes, it also needs to be made available via public whois.
58.
by NamecheapCEO 8y ago
So you get to choose who we perceive as our competitors now? We have a different view of them that doesn't match with yours. That's ok.
59.
by NamecheapCEO 8y ago
Completely agree but publishing accurate Whois information is an ICANN requirement for all registrars and not some gimmick set up by registrars to profit from their customers. If we failed to do this we would lose our accredidation. Whoisgu
60.
by NamecheapCEO 8y ago
This is coming on our next iteration and WhoisGuard will simply be feature in the future.

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