Hetzner_OL

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by Hetzner_OL 11mo ago
Exciting opportunities await! Ready to embark on an exciting journey with us? Dive into a world of possibilities by exploring exciting job opportunities right at your fingertips. Hetzner Cloud | Remote (within Germany) or on-site | Full-Tim
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by Hetzner_OL 11mo ago
Hi again, Thank you for that explanation. I can see how that could be frustrating, and I will pass on your feedback to the team, though I can't say when and if we can implement something like that. Thank you for taking the time to expl
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by Hetzner_OL 1y ago
Hi there, Can you be clearer with what you mean with you "get stuck in EU only servers"? Do you mean that something seems to go technically wrong on our website or user interface Hetzner Console? Or do you get personally distracte
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by Hetzner_OL 1y ago
Yes, we are very much of the opinion that we are a cloud provider. While historically we have been known for our dedicated servers, our Cloud continues to steadily grow in terms of feature set, users, infrastructure, and much more. We even
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by Hetzner_OL 1y ago
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time | Exciting opportunities await! Ready to embark on an exciting journey with us? Dive into a world of possibilities by exploring exciting job opportunities right at your fingerti
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by Hetzner_OL 1y ago
Hi there, I hope that it's okay that I respond here since you all mentioned Hetzner. What "clan" wrote here is correct. For our dedicated servers, which are un-managed, customers are responsible for monitoring. And naturally,
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by Hetzner_OL 1y ago
Hi there, You mentioned us briefly. If you haven't already contacted us about getting your account unlocked, you can find some more info about how to do it here: https://docs.hetzner.com/robot/dedicated-server&#x2F
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by Hetzner_OL 1y ago
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time | Exciting opportunities await! Ready to embark on an exciting journey with us? Dive into a world of possibilities by exploring exciting job opportunities right at your fingerti
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by Hetzner_OL 1y ago
Hi again, I'm happy that I made your day! You seem pretty easy to please if that is all it takes. Keep in mind that customers must be 18 years old. I believe that is a legal requirement here in Germany, where we are based. Until then,
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by Hetzner_OL 1y ago
Hi there, Since you mentioned Hetzner, I thought I would respond here. While we do not have NixOS as one of our standard images for our cloud products, it is part of our ISO library. Customers can install it manually. To do this, create a c
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by Hetzner_OL 1y ago
Hi there, During our KYC process, we do sometimes ask customers to submit additional information, including IDs, so that we can verify their identity. However, we follow the General Data Protection Regulation in the EU, amongst other regula
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by Hetzner_OL 2y ago
Hi there HN readers, I checked with some team members. They are aware of this behavior and have told me that it does not cause a security risk. If you have any additional questions or concerns, please write a support request using your acco
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by Hetzner_OL 2y ago
Hi there, you mentioned us at Hetzner. You can find information our API for our Cloud servers here: https://docs.hetzner.com/cloud/api For our dedicated servers: https://robot.hetzner.com/doc/webse
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by Hetzner_OL 2y ago
I didn't realize we at Hetzner had become a verb. That's a kinda cool thing to find out on a Monday. :D --Katie
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by Hetzner_OL 2y ago
Hi again, Looking on the date for that, we don't have data about that case simply because of data protection laws that require us to delete data after a certain time. Does the abuse still exist? If so, perhaps you can create a new tick
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by Hetzner_OL 2y ago
Hi there, would you mind giving me the abuse ID for this case. (When someone creates an abuse report with us, our confirmation email includes an abuse ID in the subject line.) If you still have that, and you would like me to ask a colleague
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by Hetzner_OL 2y ago
I came across your post here because you mentioned us at Hetzner. I really enjoyed this game and hope you can expand it to include more books! --Katie (Hetzner)
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by Hetzner_OL 2y ago
Hi everyone, Our teams who review such cases do so on a case-by-case basis. We do not use AI or automated systems for these situations, but review them manually. As a general rule of thumb, we try to avoid commenting about these cases publi
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by Hetzner_OL 2y ago
I have already been in contact with the customer here: https://www.reddit.com/r/hetzner/comments/1ha5qgk/comment/m1... --Katie
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by Hetzner_OL 2y ago
Hi again everyone, our teams who review such cases do so on a case-by-case basis. We do not use AI or automated systems for these situations, but review them manually. As a general rule of thumb, we try to avoid commenting about these case
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by Hetzner_OL 2y ago
Hi there, We are a privately owned company, and do not have shareholders. --Katie, Hetzner Online
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by Hetzner_OL 2y ago
Hi there, as some untrue news is making its way about this case: There was a notice of termination via email with a deadline in accordance with our T&C, on 30 October 2024. Our team has already been in contact with this customer several
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by Hetzner_OL 2y ago
Oof, I clearly had not had enough coffee yesterday when I posted this. This comment was meant for another article entirely, about a language learning app called Latudio which its creators host with Hetzner. My apologies.
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by Hetzner_OL 2y ago
I love the beginning of your text here. You and your friend have an idea and you say, "Let's do it!" I am so glad that we could help you do it! I may have to check this out when I get the chance. (Not a company endorsement --
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by Hetzner_OL 2y ago
I love the beginning of your text here. You and your friend have an idea and you say, "Let's do it!" I am so glad that we could help you do it! I may have to check this out when I get the chance. (Not a company endorsement --
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by Hetzner_OL 2y ago
Hi Bill, Wow! Thanks for the amazing write-up and for sharing it on your blog and here! I am so happy that we've helped you save so much money and that you're happy with our support team! It's a great way to start off the wee
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by Hetzner_OL 2y ago
Please see: https://www.reddit.com/r/hetzner/comments/1cmhvzs/new_accoun... --Katie (Hetzner Online)
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by Hetzner_OL 2y ago
We are currently in the process of updating our billing system. A big part of that process is already done, but there are still some changes to come. That is why we have not yet updated our terms and conditions. The new policies are more ge
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by Hetzner_OL 2y ago
Yes, the GEX130 has a *one-time* setup fee. And yes, it is possible to cancel it on an hourly basis in most situations . For example, if you only had it for 3 days of a billing period, you would pay the hourly rate. We are currently in t
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by Hetzner_OL 2y ago
I'm glad we could play a small part in helping you and your sister stay connected over long distances! --Katie

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