AussieWog93

220 ms·

1. 2551.▲
   by AussieWog93 6y ago

   Honestly, I designed it when I was a student because there was nothing usable at the low-end of the market. While I could possibly charge a little bit more for it, I don't think the specs justify a $50+ price point (as-is), and for a l
2. 2552.▲
   by AussieWog93 6y ago

   >That doesn't make sense. You are in favour of systemic obfuscation and low quality support to discourage people who don't have problems from taking up the time of support staff? Even though the barriers make life hell for peop
3. 2553.▲
   by AussieWog93 6y ago

   Another shilling opportunity!? Sure, why not? https://espotek.com/labrador/
4. 2554.▲
   by AussieWog93 6y ago

   The issue is not so much about offering _customer_ service. Genuine customers will only ask for help when they actually need it and do it in a way that respects everyone's time. Instead, it's more about taking time away from your
5. 2555.▲
   by AussieWog93 6y ago

   Haha, thanks.
6. 2556.▲
   by AussieWog93 6y ago

   So sometimes discs won't load or cartridges won't read in their console, or they're unhappy with condition - sometimes this is as simple as apologising and accepting a return, sometimes people aren't happy with that and
7. 2557.▲
   by AussieWog93 6y ago

   Not going to pass up an opportunity to shill the business. :P https://espotek.com/labrador/
8. 2558.▲
   by AussieWog93 6y ago

   Just to give another perspective, I run a couple of small businesses with my wife and we handle support ourselves. This is an absolute pleasure for our USB oscilloscope business - intelligent, reasonable customers ask for help with a proble