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I am sure there are differences, and many factors beyond the time spent at work that affect product decisions. At the same time, insulating your employees from
by bsbechtel 11y ago
I am sure there are differences, and many factors beyond the time spent at work that affect product decisions. At the same time, insulating your employees from the real world by providing services at work that allow them to spend more time at work is bound to create a disconnect between those creating your products and their ability to understand customers who operate in the real world. This may have been why Facebook was slow to figure out mobile...all their employees were spending all their time at work on desktops, and failed to see the fundamental shift happening as their users started accessing the site via mobile. Keep in mind I'm just speculating here...I have no inside knowledge of how either company operates.