> uber genuinely expanded the market by reducing friction? Based on personal experience, I would have no trouble believing this (particularly for SF, Seattle,

> uber genuinely expanded the market by reducing friction? Based on personal experience, I would have no trouble believing this (particularly for SF, Seattle, or other cities which lack a dense taxi presence). Prior to Uber's arrival in Seattle I walked most places or took a bus. I had never personally used a cab in my life until I went on a corporate trip at age 29, had no rental car, and there was nothing more convenient between the airport and my hotel. I think since then I've used traditional cabs ~four more times, two of which were in NYC. On the other hand, I take Uber 2-3 times a week because it dramatically cuts down on time spent in transit and is essentially zero hassle. It's an anecdote, but I expect I am not alone in dramatically upping my use of this sort of service due to Uber.