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Funnily enough, my experience with Lyft has dropped significantly over the last year. In the last few months alone, I had an where the Lyft driver who was supp
by colmvp 11y ago
Funnily enough, my experience with Lyft has dropped significantly over the last year.
In the last few months alone, I had an where the Lyft driver who was supposed to pick me up at SFO didn't know where I was despite following the instruction that Lyft texted me. And even after I explicitly told him where I was he just did not understand. Meanwhile everyone else who was waiting for a ride got picked up by Uber without much of a hitch.
On that same trip in SF, I requested a ride while downtown, only for the person not to show up at all.
It's a real shame because barely more than two years ago, Lyft was my preferred choice since the drivers seemed quite friendly and it was that quirky kid on the block. Now that they've toned back their branding and character, it's really no different than Uber. Except sadly, my experience with Uber has been more consistent than Lyft.
- brownbat 11y agoI had a no pickup with Uber recently, despite the car circling around our spot at a metro park and ride for five minutes. We messaged the driver to try to help, but he simply didn't respond. Because he waited to cancel, we were initially charged $5 for the driver's inability to find us. Uber ultimately reversed the charge, so that's the silver lining, but it was annoying to have wasted about 20 minutes of our time and then assume we wanted to pay $5 for the privilege. I've also had great service with Uber too. I'd like to see each each company publish their missed connections numbers, see the data on which has more confused no shows.
- cseales6 11y agoI recently flew from NYC to Seattle. When I arrived in Seattle, I wanted to use Uber to reach my destination. However, the driver it booked for me was still in NYC. We talked for twenty minutes until I just asked him where he was at, and he replied "La Guardia".