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Freeagent looks interesting. What's their customer support like? My accountant is about 90 GBP per month but I get extremely prompt responses from them on tec
by tome 11y ago
Freeagent looks interesting. What's their customer support like? My accountant is about 90 GBP per month but I get extremely prompt responses from them on technical issues so I'm inclined to think they're worth it.
- peteretep 11y agoMy accountant is the same, and gives me a discounted version of FreeAgent. These days I have considerably more complicated needs than I used to doing simply contracting, but I'd probably still use FA + the accountant anyway. I pair it with ReceiptBank, with which there is an acceptable (but not great) integration.
- andy_ppp 11y agoFreeagent have always responded pretty immediately but it's best to get an accountant [1] that supports Freeagent and you are then effectively paying for support. They use Get Satisfaction which is community and vendor run support [2]. It makes the accountants life a lot easier too (they get a slightly restricted login). [1] http://www.freeagent.com/find-an-accountant http://www.freeagent.com/find-an-accountant [2] http://community.freeagent.com/freeagent http://community.freeagent.com/freeagent