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My problem with OpsGenie is yet another company monitoring critical infrastructure, often for customers using AWS, which is itself built on AWS. Sigh.
by rdl 11y ago
My problem with OpsGenie is yet another company monitoring critical infrastructure, often for customers using AWS, which is itself built on AWS. Sigh.
- skuhn 11y agoAll of these services seem to take the same approach: AWS US-East, maybe use two availability zones, call it a day. PagerDuty had to learn this lesson the hard way (circa 2012), as they were entirely in US-East during the catastrophic AWS outage in June. They proceeded to go offline along with a lot of their customers, who subsequently were not alerted. Multiple region redundancy is not trivial, but it would certainly be a little higher up on my to-do list if it was basically the entire value proposition of my service. I was a little suspicious of PagerDuty's operational chops before, but now I simply don't trust them.