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I'm happy with OpsGenie [0] - not so expensive, fully-featured, and now - safer compared to the overpriced PagerDuty. OpsGenie first implemented push notificati
by kolev 11y ago
I'm happy with OpsGenie [0] - not so expensive, fully-featured, and now - safer compared to the overpriced PagerDuty. OpsGenie first implemented push notifications while PagerDuty was relying on people not knowing the competitive landscape and had a web-based Android app with SMS for years. OpsGenie innovates now and PagerDuty follows. Research and don't go with the flow!
[0] http://opsgenie.com/ http://opsgenie.com/
- kolev 11y agoJust because you're stuck with PagerDuty and has not say to change vendors, it doesn't mean you have to downvote me!
- rdl 11y agoI love OpsGenie too, but this isn't really the best place for that discussion. Maybe you should write up your positive experiences with OpsGenie as a blog post and submit it to HN; particularly in the context of how to set up a notification system for ops, rotation, etc.
- kolev 11y agoI will, but what's interesting is that I keep getting bugged by PagerDuty sales people and today, just before I read this, I got an email with their "improved" pricing and "improved" service! Had to vent out, sorry!
- rdl 11y agoMy problem with OpsGenie is yet another company monitoring critical infrastructure, often for customers using AWS, which is itself built on AWS. Sigh.
- skuhn 11y agoAll of these services seem to take the same approach: AWS US-East, maybe use two availability zones, call it a day. PagerDuty had to learn this lesson the hard way (circa 2012), as they were entirely in US-East during the catastrophic AWS outage in June. They proceeded to go offline along with a lot of their customers, who subsequently were not alerted. Multiple region redundancy is not trivial, but it would certainly be a little higher up on my to-do list if it was basically the entire value proposition of my service. I was a little suspicious of PagerDuty's operational chops before, but now I simply don't trust them.