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This is no excuse. A company that fails to scale its customer support along with its customer base deserves every ounce of criticism they get.
by dandelany 11y ago
This is no excuse. A company that fails to scale its customer support along with its customer base deserves every ounce of criticism they get.
- ekianjo 11y agoI'm not saying this is an excuse. They are just not investing any headcount in it. That's a fact.