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To be fair, last I checked valve is a multi-billion dollar company, not some small-scale startup. They could easily build out a quality support infrastructure b

To be fair, last I checked valve is a multi-billion dollar company, not some small-scale startup. They could easily build out a quality support infrastructure but choose not to.

ekianjo 11y ago
> multi-billion dollar company checked with what? Valve is not a public company nobody actually knows how MUCH they earn. you can only estimate it. > not some small-scale startup They are very small scale in terms of employees numbers. Check your facts. > They could easily build out a quality support infrastructure but choose not to. For that statement, I agree with you.
- mikeyouse 11y ago
  At any reasonable estimate of Valve's revenue and valuation multiples, they're easily a billion dollar company, I'd be surprised if it was as low as only $1B. They have nearly 500 employees listed on LinkedIn[1] which is probably a decent estimate given people who've left but haven't updated their profiles and those without profiles in the first place. That's not a small company by any stretch, and I think we can all agree they're purposefully making the decision to not offer competent support. [1] - https://www.linkedin.com/company/13922?trk=tyah&trkInfo=clickedVertical%3Acompany%2Cidx%3A2-1-4%2CtarId%3A1437979031171%2Ctas%3Avalve https://www.linkedin.com/company/13922?trk=tyah&trkInfo=clic...
  - ekianjo 11y ago
    > I'd be surprised if it was as low as only $1B. They have nearly 500 employees > That's not a small company by any stretch Please, give me more examples of billion dollars companies which have only 500 employees.
    - jsnell 11y ago
      Instagram. Oculus. WhatsApp. SuperCell. GungHo. Mojang. Twitch.tv. It'd be easy to go on. And I'd bet there's no way Valve is just a $1 billion company.
      - ekianjo 11y ago
        I don't know about all of them, but do you realize that we are talking about 1B$ ACTUAL revenue in current dollars of sales, not valuation ? These are two very different things.
        jsnell 11y ago
        I'm pretty sure the discussion was about valuation / market cap: > At any reasonable estimate of Valve's revenue and valuation multiples, they're easily a billion dollar company
        addandsubtract 11y ago
        How about valuations based on revenue then...
        ekianjo 11y ago
        If they already have one billion in revenues their valuation is likely much higher than that.
        addandsubtract 11y ago
        Instagram, Oculus, WhatsApp, Twitch.tv don't have a billion dollar revenue.
        ekianjo 11y ago
        That was precisely my point.
        11y ago
- PhasmaFelis 11y ago
  > They are very small scale in terms of employees numbers. Check your facts. bluejellybean was clearly not disputing that their current headcount is low. Their point was that a billion-dollar company is not "small-scale," no matter what their headcount is. Check your own facts before you get snippy.

To be fair, last I checked valve is a multi-billion dollar company, not some small-scale startup. They could easily build out a quality support infrastructure but choose not to.

ekianjo 11y ago

> multi-billion dollar company checked with what? Valve is not a public company nobody actually knows how MUCH they earn. you can only estimate it. > not some small-scale startup They are very small scale in terms of employees numbers. Check your facts. > They could easily build out a quality support infrastructure but choose not to. For that statement, I agree with you.

mikeyouse 11y ago
At any reasonable estimate of Valve's revenue and valuation multiples, they're easily a billion dollar company, I'd be surprised if it was as low as only $1B. They have nearly 500 employees listed on LinkedIn[1] which is probably a decent estimate given people who've left but haven't updated their profiles and those without profiles in the first place. That's not a small company by any stretch, and I think we can all agree they're purposefully making the decision to not offer competent support. [1] - https://www.linkedin.com/company/13922?trk=tyah&trkInfo=clickedVertical%3Acompany%2Cidx%3A2-1-4%2CtarId%3A1437979031171%2Ctas%3Avalve https://www.linkedin.com/company/13922?trk=tyah&trkInfo=clic...
- ekianjo 11y ago
  > I'd be surprised if it was as low as only $1B. They have nearly 500 employees > That's not a small company by any stretch Please, give me more examples of billion dollars companies which have only 500 employees.
  - jsnell 11y ago
    Instagram. Oculus. WhatsApp. SuperCell. GungHo. Mojang. Twitch.tv. It'd be easy to go on. And I'd bet there's no way Valve is just a $1 billion company.
    - ekianjo 11y ago
      I don't know about all of them, but do you realize that we are talking about 1B$ ACTUAL revenue in current dollars of sales, not valuation ? These are two very different things.
      - jsnell 11y ago
        I'm pretty sure the discussion was about valuation / market cap: > At any reasonable estimate of Valve's revenue and valuation multiples, they're easily a billion dollar company
        addandsubtract 11y ago
        How about valuations based on revenue then...
        ekianjo 11y ago
        If they already have one billion in revenues their valuation is likely much higher than that.
        addandsubtract 11y ago
        Instagram, Oculus, WhatsApp, Twitch.tv don't have a billion dollar revenue.
        ekianjo 11y ago
        That was precisely my point.
        11y ago
PhasmaFelis 11y ago
> They are very small scale in terms of employees numbers. Check your facts. bluejellybean was clearly not disputing that their current headcount is low. Their point was that a billion-dollar company is not "small-scale," no matter what their headcount is. Check your own facts before you get snippy.