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> It's a free service - what do you expect? No reasonable person expects support for free, but relying heavily on a free service would be a lot less scary if t
by rwallace 11y ago
> It's a free service - what do you expect?
No reasonable person expects support for free, but relying heavily on a free service would be a lot less scary if there was an option to get customer support for $100, refundable if they can't solve your problem. At the moment there doesn't seem to be a middle ground between 'behave like a company and open a commercial account before you know there's going to be a problem' and 'if a problem does arise there's nothing you can do for any price'.
- ikeboy 11y agoIirc you are able to get priority support for resetting a Google password if you pay.
- rwallace 11y agoThat would certainly be good news! I don't suppose you remember any references to how?
- ikeboy 11y agoI can't find it now, but I seem to remember seeing some option to pay for priority in the account recovery options when resetting one of my accounts in the past.You could always try it on one of your accounts and see.