4 ms·

GM totally did with an ignition switch. They fixed the part but never let the customers with the defective part know there was a problem. http://www.npr.org/2

• kazinator 11y ago
  I didn't know about a secret warranty to replace the bad ignition switch in 5th gen Honda Civics until mine started cutting out while driving. Including once when trying to complete a left turn in the face of oncoming traffic.
• hga 11y ago
  That's in large part because, as the above tendentious timeline omits, a key engineer at GM was lying to everyone about the switch, which he initially approved knowing it didn't pass the required specifications. Some fault GM's systems and procedures, but it's hard to imagine successful ones that can deal with engineers lying.