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Anyone who is considering porting their current mobile phone number to your service should be aware that most mobile carriers will cancel their account if you p
by 300bps 11y ago
Anyone who is considering porting their current mobile phone number to your service should be aware that most mobile carriers will cancel their account if you port your number away from them.
If you have a contract, you will then be billed the early termination fee.
- TodPunk 11y agoThis is mentioned in the faq about porting numbers, but we also address it when someone requests a port so they don't have a bad experience (this is why it's currently a support request rather than a UI capability, until we've got that workflow working for the customer's overall experience). We haven't had any mobile lines cancelled yet, but we've only worked with tmobile, sprint, and AT&T so far. It's usually best if you work with your carrier at the same time and we can provide some advice on that for those that request a port. This might be more prominently featured as we go forward.