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I'm not sure what separates this from a Google Form doc, or a SurveyMonkey, or any of the 100 other "anonymous" survey devices on the market already. Regardles
by StevePerkins 11y ago
I'm not sure what separates this from a Google Form doc, or a SurveyMonkey, or any of the 100 other "anonymous" survey devices on the market already.
Regardless, as an employee I've learned to either ignore these things outright, or at least give the most artificially bland non-feedback possible. On many of the occasions in the past when I've given meaningful feedback... despite the "anonymity", that feedback has been repeated to me verbatim by a manager in later conversations. Often in a passive-aggressively angry or intimidating way.
It's a problem of population size. For company survey data to be all that meaningful, you have to AT LEAST segment the "anonymous" responses by location, group, etc. So even if the text doesn't include your individual name... it still narrows your identity down to a couple dozen people in a HUGE company, and probably just 2 or 3 people in a small company.
With that small of a population, it's really not that hard for managers to piece together who said what. My experience is that when management receives feedback they'd rather not hear, often they REALLY do want to piece together who said what. So whatever your noble intentions are in creating an "anonymous" survey system, I believe that human nature works against you on this. You're really just creating a honeypot trap to help root out "negative influencers".
Talk to your people. I know that a lot of employees roll their eyes at regular "1-on-1's", and a lot of managers don't like doing them either (so they're often not done very well). However, I just can't comprehend how anyone could consider themselves an effective manager without having those with every direct report on at least a bi-weekly basis, preferably weekly. If you're doing those right, then you'll have a strong relationship within your team even if everyone doesn't always see eye to eye.
Of course, 1-on-1's and manager-employee communication at the team level is a separate matter from COMPANY WIDE feedback. Upper management can (and usually does) have blind spots due to information getting blocked by poor managers in between them and staff. If you have a solution for bad managers, or for bad organizational structures that leave employees with either multiple managers or none at all, then you'd be a messiah. Generally, that's the last thing in the world that upper management really wants to tackle, though.
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- tixocloud 11y agoAbsolutely agree with the 1-on-1's. And it doesn't have to be a super formal process. A simple way could be to take a walk, grab a coffee and just chat about things that are working well and aren't working well. Strong relationships are built on trust and you can't build trust with a tool.
- learnstats2 11y ago> On many of the occasions in the past when I've given meaningful feedback... despite the "anonymity", that feedback has been repeated to me verbatim by a manager in later conversations. Often in a passive-aggressively angry or intimidating way. This happened to me once and that was quite enough. Filling in "anonymous" surveys doesn't benefit employees at all. It's going primarily towards the company or department performance indicators. Putting in a complaint might just harm your position. I agree: if something needs fixing then it needs to be addressed openly and informally first: discuss it with colleagues and see what support you have, discuss it constructively with a manager and see what they're willing to do about it.
- vijayr 11y agoDo we really need anonymous surveys? We are all adults, can't we just sit down and talk and sort out issues? If a team is already beyond that point, what is the guarantee that being anonymous will work (assuming it is kept fully anonymous somehow)?
- nicarus1984 11y ago> We are all adults, can't we just sit down and talk and sort out issues? I really wish this were universally true, but many of us deal with the wildly different personalities of our co-workers and bosses. This leaves some uneasy and insecure about sharing even constructive feedback. I don't think surveys are the answer, but for some it is much easier to take those than try to tip-toe around.