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I seriously think this will not happen. People like to interact with people when they are conducting transactions. A classic example is the bank teller. For a
by vparikh 11y ago
I seriously think this will not happen. People like to interact with people when they are conducting transactions. A classic example is the bank teller. For all intensive purposes, you average ATM machine can handle just about 95% of your bank needs. You don't see any less tellers then you did before. Remember how people revolted when banks tried to charge you a fee if you went to see a teller instead of using an ATM machine?
I think what will happen is the complete opposite, fast food chains will start hiring more capable workers because that will be the big differentiator. Why would I go to a McDonalds, or Wendy's or Burger King? I'll go to which ever one has the polite and competent people taking my order.
Sure they will all jump on the automation bandwagon, but when everyone is doing it, some one is going to go back to "personalized" service as a differentiator.
Overall I am glad this is happening - their should be no reason why a person who works 40 hours a week in the wealthiest country ever known to be below the poverty line. Just doesn't make sense. Both economically, and from a human rights perspective.
- jghn 11y agoI've seen a teller exactly once in the last 17 years and that one was only because I had to. I'd prefer the place which is fully automated