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Uber drivers can see where you are as part of evaluating your ride request. Consequently, though your ride request might be offered to several drivers before be

by Pyxl101 11y ago

Uber drivers can see where you are as part of evaluating your ride request. Consequently, though your ride request might be offered to several drivers before being accepted, you are not likely to be assigned a driver who cancels later because of your location. Furthermore, Uber drivers are not allowed to refuse more than a certain small percentage of rides, so drivers who do this more than rarely will be kicked out. It's more likely that a driver will be reluctant to go where you want to go. Though this can happen, Uber passengers will rate the driver poorly, and they'll be kicked out. Uber's star rating system and insistence on keeping drivers only with good ratings is part of why people enjoy using the service. Drivers can't pull shit like that and get away with it.

jrockway 11y ago
I have had a case of an Uber driver not really wanting to drive me to Marina del Ray from downtown LA. He gave me a low review (this was back when there was the bug that let you see your rating). The biggest problem I have with Uber is that some of the drivers are so pleasant and professional that I hate not being able to give them an extra tip. Maybe I should figure out how to do that.
- vacri 11y ago
  > Maybe I should figure out how to do that. Why wouldn't cash work?
  - davmre 11y ago
    There's basically no reason for me to carry cash in my daily life. Uber of all companies should be working to facilitate that trend, not impede it.
    - kevin_thibedeau 11y ago
      I think collecting tips on their driver's behalf would poke a big hole in Uber's claim that they are contractors.
      - davmre 11y ago
        That doesn't stop Lyft from accepting tips. I think Uber is just pushing back against tipping culture out of a desire to hypersimplify their user experience. It's a noble goal, but there's still a huge amount of pro-tipping social inertia in places like the US, which ends up making the process more complicated as people just tip in cash instead.
balls187 11y ago
> Uber's star rating system and insistence on keeping drivers only with good ratings is part of why people enjoy using the service. Drivers can't pull shit like that and get away with it. The star rating system works well, but given the number of drivers Uber churns through, you're still likely to poor service.

by Pyxl101 11y ago

jrockway 11y ago

I have had a case of an Uber driver not really wanting to drive me to Marina del Ray from downtown LA. He gave me a low review (this was back when there was the bug that let you see your rating). The biggest problem I have with Uber is that some of the drivers are so pleasant and professional that I hate not being able to give them an extra tip. Maybe I should figure out how to do that.

vacri 11y ago
> Maybe I should figure out how to do that. Why wouldn't cash work?
- davmre 11y ago
  There's basically no reason for me to carry cash in my daily life. Uber of all companies should be working to facilitate that trend, not impede it.
  - kevin_thibedeau 11y ago
    I think collecting tips on their driver's behalf would poke a big hole in Uber's claim that they are contractors.
    - davmre 11y ago
      That doesn't stop Lyft from accepting tips. I think Uber is just pushing back against tipping culture out of a desire to hypersimplify their user experience. It's a noble goal, but there's still a huge amount of pro-tipping social inertia in places like the US, which ends up making the process more complicated as people just tip in cash instead.

balls187 11y ago

> Uber's star rating system and insistence on keeping drivers only with good ratings is part of why people enjoy using the service. Drivers can't pull shit like that and get away with it. The star rating system works well, but given the number of drivers Uber churns through, you're still likely to poor service.