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“In a few years, people are going to be using Call9 instead of calling 911,” says Tenev. I doubt it. I would never put my life in the hands of an insurance lik
by semerda 11y ago
“In a few years, people are going to be using Call9 instead of calling 911,” says Tenev.
I doubt it. I would never put my life in the hands of an insurance like app which may or may not work; say where data is not available. You can call 911 over all cell network even if yours is not available/no sim/unregistered phone.
I hope Call9 understands the emergency side of the business esp around PSAP? Otherwise it won't scale and will be liable should their technology fail to save a life.
A problem with mobile phones is location. Unlike a home phone which is tied to your physical home address, how will the emergency personnel know where you are if you pass out before telling them the address? Cell tower location find can be up to 100m away from you. Satellite requires 3+ direct satellite triangulation.
Then there is the routing issue. So the app connects to a Physician in a hospital? But hospitals don't own Ambulances. Ambulance companies are private in the USA. So a hospital will in turn contact the Ambulance company. Additional piping that can be avoided with a better model. Say; if Call9 connected directly with an Ambulance company that is running a Home Visit Program (HVP) ie. Paramedicine, then use the EMT to triage the situation using industry Protocols/ICD. Then, Call9 would be starting to solve Hospital Readmission Penalties/Rates. That's a big fish worth $$$ per patient and thus a great disruptive business model.
Now of course this is all easier said than done since the red tape to get this going is the major hurdle. The technology part is easy. I've been down this rabbit hole ;-)